Product Owner, CIS

Canada && Halifax, Nova Scotia && New Brunswick && Newfoundland & Labrador && Nova Scotia && Charlottetown, Prince Edward Island && Ontario && Toronto

Full-Time

Mid (3-6 yrs)

Product Management

Posted on September 17, 2026

Position Overview

SpryPoint builds fantastic web and mobile applications using cutting-edge technologies. As a Customer Information System (CIS) Product Owner at SpryPoint, you will play a key role in working with our customers and product teams in managing the CIS product backlog to execute the product roadmap. You will also develop expertise in our industry, our products, and our users and play an active role in the education and enablement of our user community.

⚒️ Responsibilities

Facilitating discovery sessions with both internal and external stakeholders to refine existing product features and uncover new features

Managing and evaluating product ideas from multiple sources both internal and external

Facilitating feedback loops throughout the development cycle to ensure ideas translate to valuable products

Working closely with a Development Team Lead to ensure the successful delivery of product

Engaging with Service Delivery on specific project requirements and influencing customer transition timelines

Supporting the Development team through the SCRUM sprint cycles

Liaise with Customer Success to identify patterns and trends in customer issues and enhancement requests

Providing demonstrations of your products to internal and external stakeholders

New feature education to support user enablement - both internal to the company and external to our customers

Collaborate on the definition of product management processes and best practices, internal education around processes and best practices

Collaborate with the Product Manager on the definition of objectives and key results for the CIS product

Collaborating with the product management team on Quality Management practices through the design, develop and release cycles

Providing forecasts on when items will be available in the product

Supporting the sales process for estimating quotable development work

Collaborating with business development with responses to RFPs and Statement of Work documents

🎯 Qualifications and Competencies

You are thorough and detail-oriented

Excellent written and verbal communication skills

Comfortable working in a fast-paced environment with frequent context switching, shifting priorities, and the ability to prioritize effectively.

You have a tendency to be positive, creative and curious

Understanding of system design & analysis

Strong B2B product and business experience, including working directly with enterprise customers and cross-functional stakeholders

Experience in the Utilities Industry would be an asset

You thrive on working closely and collaborating with others whether they be internal to the firm, or directly with our customers

💫 Expect More From Your Career at SpryPoint

🚀 Work your way - Remote-first environment, flexible working hours across North America, and hub offices in Charlottetown & Atlanta

💰 Competitive Total Rewards - Comprehensive compensation package that grows with you

💻 Complete Setup - MacBook + $800 to create your ideal home workspace

🏥 Total Wellness - Health, dental, vision, and life insurance from day one

🏝️ Recharge Time - Generous PTO and unlimited sick days

📈 Future Security - RRSP (Canada) and 401k (US) matching programs

🧠 Continuous Growth - $2,500 annual development fund, tuition assistance, and Book Bounty program

🧳 Team Connection - Annual company events and team offsites that bring us together

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Accommodations

Need accommodations during our interview process? Let us know and we'll work with you to provide the necessary support.

Equal Opportunity & Inclusion

SpryPoint is an equal-opportunity employer committed to creating an inclusive environment where everyone can thrive. We welcome applications from all qualified candidates regardless of race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable laws.

Professional Identity Verification

To help us verify candidate authenticity and streamline our screening process, we strongly encourage candidates to include a link to their LinkedIn profile and verify it with their current work email address. While not required, this helps us confirm your professional background and accelerates our review process. Candidates with verified LinkedIn profiles typically receive faster responses and priority consideration during our screening process. Note that all final candidates will complete a background check and identity verification as a part of our SOC 2 compliance procedures.

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