We want you to join our team as a Maintenance Support Manager. This role is ideal for a strong people leader who enjoys problem-solving, managing complex projects, and keeping operations running smoothly across a large footprint while continuing to grow their career.
This position partners closely with the Senior Maintenance Support Manager and plays a key leadership role in supporting store operations through effective maintenance programs, vendor management, and budget oversight.
As a Maintenance Support Manager, you will enjoy:
Medical, Vision, Dental, Life, Short and Long-Term Disability
Annual salary of $72,000 to $78,000
Wellness incentives or programs
401(k) with competitive company match
Paid time off and holidays
Large, stable organization
Career development and growth opportunities
Work with a collaborative, experienced facilities and operations team
Variety in workday across office, field, and project environments
Your key responsibilities:
Lead and develop a maintenance team of up to 25 team members through coaching and performance management.
Oversee day-to-day maintenance department operations with consistent support to store locations.
Manage maintenance expense and capital budgets, including cost tracking, variance analysis, forecasting, and regular reporting to leadership.
Oversee vendor relationships by negotiating pricing, managing contracts, resolving service issues, and conducting semi-annual vendor reviews.
Develop and continuously improve preventive maintenance programs to maximize equipment uptime, reduce costs, and support store profitability.
Review, verify, code, and approve maintenance invoices within delegated authority to ensure accurate financial reporting.
Identify, plan, and manage special and capital maintenance projects, ensuring completion on time, within budget, and to company standards.
Partner with Regional Directors of Operations and conduct site visits as needed to support field execution and address maintenance concerns.
Support annual budget planning and long-term asset management strategies.
Recruit, onboard, train, and retain maintenance team members.
Maintain strong communication with internal teams, vendors, and external partners to ensure alignment with business needs.
Perform additional duties that support the continued success of the region and facilities team.
You are good at:
Leading and developing teams
Managing multiple priorities in a fast-paced environment
Budgeting, cost control, and financial analysis
Problem-solving and sound decision-making
Vendor and contract management
Clear written and verbal communication
Building strong cross-functional partnerships
Staying organized while managing interruptions and deadlines
Great if you have:
Bachelor’s degree in business or a related field, or equivalent combination of education and experience
Maintenance or facilities management experience within retail, convenience store, or multi-site environments
Prior leadership and project management experience
Working knowledge of mechanical, electrical, HVAC, plumbing, petroleum equipment, and general facility repair
Experience creating and managing operating and capital budgets
Strong analytical and organizational skills
Intermediate proficiency in Microsoft Outlook, Excel, Word, and PowerPoint
Valid driver’s license with ability to travel to store locations up to 50 percent of the time
Relevant certifications preferred but not required
Physical requirements:
Ability to sit or stand for extended periods of time
Ability to operate a computer keyboard and mouse for data entry
Ability to view computer monitors and communicate by phone
Ability to reach forward and overhead and occasionally lift up to 20 pounds
Ability to climb ladders and navigate field environments as needed
Ability to work in both office and outdoor settings
Work environment:
This role includes a mix of office-based and fieldwork.
Exposure to outdoor weather conditions during site visits.
Office environment includes moderate noise levels and standard lighting.
Work may occasionally include extended hours, weekends, or holidays based on business needs.
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