Customer Support | Cruise Specialist

    ~$67,585 - $125,515Market Estimate
    Houston, Texas
    Full-Time
    Mid (3-6 yrs)
    Customer Success & Support
    Posted on August 19, 2026
    Key Responsibilities:
  1. Recommend cruise lines, ships, and itineraries based on client preferences.
  2. Coordinate pre- and post-cruise travel, including flights and hotel stays.
  3. Book specialty dining, excursions, and onboard experiences.
  4. Track promotions, upgrades, and loyalty program benefits.
  5. Maintain expert-level knowledge of major cruise lines and destinations.
  6. What You Bring:
  7. Prior experience booking or selling cruises (preferred).
  8. Strong knowledge of ocean and river cruise options.
  9. Ability to work independently and stay organized.
  10. Excellent customer service and upselling skills.
  11. Benefits:
  12. Remote role with flexible scheduling.
  13. Cruise-specific travel perks, FAM trips, Hotel & Resort discounts
  14. Access to exclusive industry tools and support from a dedicated team.
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    11-50 employees
    Travel & Hospitality
    HQ: United States