Systems Analyst I

Job Description

Hi, I'm Arpana D.R, your Recruiter and guide to joining CSG! We are excited to learn more about you and your unique background.

At CSG, you're more than your resume. We want your diverse perspective and unique background to help us enrich the work we do together. We believe that by channelling the power of all, we make ordinary customer and employee experiences extraordinary.

This is your opportunity to join one of our high-performing teams. Channel the power of YOU and begin the journey to becoming a CSGer.

The Systems Analyst I is responsible for the support and maintenance of the Corporate Applications. Responsibilities include, but are not limited to, documenting, and analyzing requirements, documenting, and maintaining business processes, and working closely with analysts, developers, and business partners to implement changes and resolve issues. This level is responsible for resolving the less complex business and technical issues that are turned over from level I support. The Systems Analyst I is learning techniques and tools for analyzing and resolving business problems with technology, with an emphasis on business processes enhancements and requirements gathering.

The focus of the Systems Analyst is beginning to learn the applications that support our business users and is being introduced to their business processes.

We are looking for Job Posting Title Systems Analyst I Engineer who will: 

• You will participate in upgrading and implementing new applications, and in satisfying enhancement requests; collaborating with business users where required.
• You will support and resolve incidents logged by customers.
• You will configure the applications according to business requirements.
• You will be involved in documentation
• You will facilitate and support unit and business acceptance testing.
• You will be regular and reliable attendance is required.
• You will Incumbent is accountable for professional working behavior to include - building and maintaining constructive working relationships, implementing proactive and concise communication, acting as a resource to colleagues and engaging in collaborative thinking and problem solving while demonstrating CSG's core competencies and values.

Is this opportunity right for you? We are looking for candidates who have:

• Associates/bachelor's degree with a concentration in (but not limited to) Accounting, Business, Finance, Information Systems, or equivalent education/experience.
• 1+ years of experience in ERP System / Application Support.
• Analytical with strong business sense.
• Highly organized and detail oriented.
• Flexibility, adaptability, and an eager self-starter.
• Ability to use a personal computer. Proficiency with Microsoft Office applications.
• Ability to read, write, speak, and understand the English language in a business environment with varying levels. 
• Able to work with clients to understand current state processes and define future state processes based on business objectives. 
• Ability to work with development and technical resources to understand current system technical design and functionality. 
• Developing level understanding of accounting and finance terminology and practices.
• Novice reading/writing SQL skills.
• Developing troubleshooting skills.
• Oracle E-Business Suite Applications (AP, GL, FA, AR, PA, PO, AR, iProcurement, iExpense, etc.) support experience, release 12.
• Developing Knowledge of Agile Methodologies.

CSGer Perks & Benefits:

• Work from Home, in-office, or hybrid
• Employee Belonging Groups
• Healthcare: Dental, Medical, and Vision
• Paid Vacation, Volunteer, and Holiday Time Off
• And so much more!

Location(s):

Accommodation:

If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at accommodations@csgi.com. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes.

Our Guiding Principles:

Impact: Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen.

Integrity: Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are.

Inspiration: Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.

Our Story:

CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.

By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are. Learn more about CSG Inclusion & Impact here.