Hotel Reservations Support Specialist | Remote

    ~$47,320 - $87,880Market Estimate
    Nevada
    Full-Time
    Mid (3-6 yrs)
    Customer Success & Support
    Posted on September 24, 2026

    Position Overview

    We are seeking motivated, service-oriented individuals interested in assisting clients with hotel accommodations, reservations, and vacation planning. The Hotel Reservations Support Specialist works remotely to research lodging options, coordinate reservation details, and provide personalized support throughout the planning and booking process.

    This role is ideal for individuals who enjoy helping others, have strong organizational and communication skills, and are comfortable learning online reservation systems and industry resources. Training and resources are provided to help individuals develop the knowledge needed to assist clients with hotels, resorts, and other vacation-related services.

    Key Responsibilities
  1. Research hotels, resorts, and accommodation options based on client preferences and needs
  2. Assist clients with availability, reservation options, and booking details
  3. Coordinate accommodations and related vacation components when requested
  4. Review reservation information for accuracy prior to confirmation
  5. Communicate professionally with clients throughout the planning and booking process
  6. Assist with reservation updates, changes, and general questions
  7. Maintain organized client and booking records
  8. Utilize approved reservation platforms and industry resources
  9. Stay informed about properties, destinations, promotions, and booking procedures
  10. Provide attentive follow-up and personalized client service
  11. Qualifications
    • Strong communication and customer service skills
    • Excellent organization and attention to detail
    • Comfortable researching and comparing information online
    • Ability to work independently and manage time effectively
    • Basic computer and internet proficiency
    • Willingness to complete training and learn reservation systems
    • Previous experience in hospitality, customer service, reservations, or related fields is helpful but not required
    • Must be 18 years of age or older
    • Reliable computer and internet access
    What Is Provided
  12. Fully remote work environment
  13. Flexible scheduling
  14. Training and ongoing educational resources
  15. Access to reservation and planning tools
  16. Industry and supplier resources
  17. Supportive professional environment
  18. Opportunities to expand knowledge across hotels, resorts, vacation packages, and destination experiences
  19. Destination wedding and travel planning company offering venue coordination, bookings, and guest travel support.
    11-50 employees
    Travel & Hospitality
    HQ: United States