Director, Talent Program Management, Delivery & Engagement

Job Description

Are You Ready to Make It Happen at Mondelēz International?

This role is part of the Global Talent Management Center of Excellence (CoE) and responsible for project management, integration, and communication of talent programs. This role ensures that all talent work products and cyclical talent processes are connected through a cohesive strategy, planned proactively with precision, and communicated flawlessly to customers and consumers. Additionally, this role owns the knowledge management strategy for Talent Management, refining resources, sunsetting outdated content, and ensuring materials remain current and accessible. This role ensures that all programs, communications, and resources deliver a seamless, positive experience for customers and consumers.

KEY RESPONSIBILITIES

Talent Program Management & Integration

• Lead end-to-end program and project management for talent initiatives, ensuring alignment and integration across all work products and cyclical talent processes

• Design and maintain integrated project plans, timelines, and dependency maps across concurrent talent workstreams

• Identify and resolve cross-functional interdependencies and risks, to ensure on-time, high-quality delivery

• Establish frameworks, standards, and methodologies for consistent program execution

• Drive continuous improvement by capturing lessons learned and optimizing delivery processes to enhance the customer and consumer experience

Talent Communication Strategy

• Develop and execute a comprehensive, integrated Talent communication strategy tailored to distinct audiences: People Leads (PLs), Talent Leads (TLs), Managers, and Employees (EEs)Collaborate between People Function CoEs to ensure integrated and efficient communication

• Ensure messaging is clear, timely, and flawlessly delivered in alignment with corresponding talent work products and program milestones

• Partner with CGA, People CoEs, TLs, and PLs to ensure consistency of messaging, timelines, voice, and brand alignment

• Measure communication effectiveness and iterate based on stakeholder feedback and engagement metrics 

Knowledge Management

• Own the knowledge management strategy for the Global Talent Management CoE, ensuring resources are current, accessible, and aligned to active talent programs

• Continuously refine the knowledge management approach by evaluating content relevance, consolidating redundant materials, and establishing clear governance for content creation and maintenance

• Lead the identification, cleanup, and sunsetting of outdated or obsolete resources, tools, and documentation to reduce noise and improve findability for customers and consumers

• Establish a lifecycle management framework for all talent resources to ensure ongoing quality and relevance 

Cadence Management & Stakeholder Engagement

• Design and manage operating cadences (e.g., steering committees, working groups, leadership reviews) across talent work products

• Build and maintain a stakeholder engagement model that drives input, feedback, accountability, transparency, and alignment across the Talent CoE, TLs, and PLs.

User Experience Leadership

• Ensure that all talent programs, communications, and resources deliver a positive, seamless experience for customers and consumers

• Advocate for the end-user perspective in program design, delivery cadences, and communication planning

• Collaborate on user journey mapping and feedback loops to identify friction points and drive experience improvements across talent touchpoints

• Ensure that knowledge management practices, communication strategies, and program delivery collectively support an intuitive and cohesive user experience 

QUALIFICATIONS

• 15+ years of progressive experience in talent management, HR program management, or related fields

• 10+ years managing complex, enterprise-wide programs

• Demonstrated expertise in integrated program/project management methodologies

• Proven ability to develop and execute multi-audience communication strategies with a focus on flawless delivery

• Strong stakeholder management skills with experience engaging senior leaders and cross-functional teams

• Experience owning and refining knowledge management strategies, including content governance and lifecycle management

• Excellent organizational skills with the ability to manage multiple concurrent workstreams

• Strong business acumen and ability to connect talent strategy to business outcomes

Salary and Benefits:

The base salary range for this position is $142,700 to $235,455; the exact salary depends on several factors such as experience, skills, education and location. In addition to base salary, this position is eligible for participation in a highly competitive bonus program with possibility for overachievement based on performance and company results and eligibility to participate in our long-term incentive program.

In addition, Mondelez International offers the following benefits: health insurance, wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education related programs, paid holidays and vacation time. Some of these benefits have eligibility requirements. Many of these benefits are subsidized or fully paid for by the company.

No Relocation support available

Business Unit Summary

The United States is the largest market in the Mondelēz International family with a significant employee and manufacturing footprint. Here, we produce our well-loved household favorites to provide our consumers with the right snack, at the right moment, made the right way. We have corporate offices, sales, manufacturing and distribution locations throughout the U.S. to ensure our iconic brands—including Oreo and  Chips Ahoy! cookies, Ritz, Wheat Thins and Triscuit crackers, and Swedish Fish and Sour Patch Kids confectionery products —are close at hand for our consumers across the country.  

Mondelēz Global LLC is an Equal Opportunity Employer/Protected Veterans/Persons with Disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance.

For more information about your Federal rights, please see eeopost.pdf; EEO is the Law Poster Supplement; Pay Transparency Nondiscrimination Provision; Know Your Rights: Workplace Discrimination is Illegal

Job Type

Regular

Talent Management

Human Resources