Roles and Responsibilities This position has responsibility and authority for:
Driving utilization of the daVinci by providing clinical and system support with OR case procedures in assigned territory
Providing support at symposiums, exhibitions and market development events
Effectively integrating the daVinci at new customer sites by implementing robotic programs to insure ongoing commitment to the system (i.e. Genesis)
Conducting daVinci system training for surgeons and hospital staff
Delivery of system in-service and on-site training to specific levels of surgical team
Providing mentorship and onboarding support to new hires
Responsibility with key accounts
Responsibly managing administrative tasks; deliver billing and invoices directly to hospital, work with Accounting team to reconcile invoices and ensure billing accuracy against orders, deliver instruments
Partnering with capital team to resolve customer issues related to contracts and services
Working with the da Vinci Clinical Sales Manager in developing a sales plan tailored to your local market
Becoming a clinical expert across all primary OR procedures to position yourself as a partner in the development of surgical teams
Working with senior hospital staff and key surgeons in the development and execution of a plan to effectively integrate the da Vinci at new customer sites, insuring ongoing commitment to the system
Developing a clinical plan for each surgical team to insure they are capable of using the system independently within a reasonable time frame (i.e. five cases)
Effectively convert high potential leads and drive training activities
Drive sales of instruments and accessories through new product introductions and solution selling