We’re looking for a Pediatric Behavioral Health Nurse Care Manager to join our Care and Case Management team—someone passionate about supporting children, adolescents, and their families holistically through their healthcare journey with deep focus around behavioral health. This role is ideal for a nurse who brings both clinical expertise and deep compassion to their work, ensuring the unique behavioral health needs of pediatric members are met with innovative, evidence-based interventions.
The telephonic Nurse Care Manager will support members navigating complex behavioral and medical health challenges. You’ll collaborate with a multidisciplinary team of healthcare professionals, care coordinators, and records specialists to deliver integrated, remote care in a virtual-first environment. The ideal candidate enjoys spending time on the phone with families, listening deeply, answering questions, and advocating for their needs. You should excel in creating and managing care plans, navigating behavioral health resources, and offering clinical guidance that supports both short- and long-term outcomes.
Schedule: Monday-Friday 9am-6pm PST
Responsibilities:
Deliver coordinated, family-centered virtual Care Management by phone that improves behavioral health outcomes for pediatric members.
Develop personalized, goal-oriented care plans in collaboration with families and our multidisciplinary team.
Support members through behavioral health treatment plans, transitions of care, and episodes of acute behavioral health crises.
Help families navigate behavioral health systems, treatment options, benefits, and community-based resources.
Partner with local pediatricians, behavioral health specialists, schools, and other care team members to ensure aligned, coordinated care.
Provide compassionate, longitudinal support to families through continuous engagement and advocacy.
Coordinate resources that address clinical, behavioral, and social determinants of health impacting the child and family.
Required Qualifications:
Bachelor of Science in Nursing (BSN) required
Must reside in a compact NLC state
Active Compact RN license in good standing with the nursing board of their state
Active California Nursing License
Willingness to become licensed in multiple states
Current CCM Certification preferred
5+ years Nursing experience
2+ years experience working in Behavioral Health Pediatric setting
Be able and willing to work until shift schedule: Monday- Friday, 9am- 6pm PST
Comfortable managing a wide range of pediatric behavioral health conditions including anxiety, depression, ADHD, autism spectrum disorders, and trauma-related diagnoses.
Ability to manage volume while maintaining quality and a high standard of care.
Flexible and adaptable in a fast-paced, rapidly evolving care delivery model.
Familiar with HIPAA and committed to upholding the privacy and security of patient information.
Excellent verbal and written communication skills; able to explain clinical concepts in parent-friendly language.
Technologically competent and able to work across multiple electronic systems.
Demonstrated success working in multidisciplinary teams to coordinate care.
Deep understanding of cultural and socioeconomic factors influencing pediatric behavioral health.
Exceptional attention to detail and documentation quality.
