Inside Sales Associate, Medical

JOB OVERVIEW:

The Inside Sales Associate is responsible for generating new business leads, reengaging inactive accounts, and supporting the Medical Sales team through targeted outreach. This position also delivers ongoing account coverage, executes strategic campaigns, and participates in training and team initiatives to promote sustained growth and success.

Please Note: The hours for this position are Monday - Friday, 8:00AM - 4:30PM ET.

KEY RESPONSIBILITIES:

• Campaign Execution (30%): Participates in and executes various PCM (Partner/Customer Management) campaigns to drive sales and customer engagement.

• Inactive Account Mining & Opportunity Development (30%): Focuses on identifying and re-engaging inactive and zero-dollar accounts, specifically those with no sales activity for 18 months or more. This includes uncovering potential opportunities and generating qualified leads to support the sales team in driving new business growth.

• Coverage & Account Support (30%): Provides coverage and support for open territories, including those impacted by leaves, FSC resignations, and TeleDirect accounts. This includes ensuring consistent engagement and service for both new and existing clients, managing inactive account requests, maintaining account continuity, and ensuring all customer needs are addressed promptly and effectively.

• Training, Initiative, & Product Support (10%): Participates in GEMS Blitzes, training sessions, and call center days to strengthen your skills and support team-wide initiatives.

SPECIFIC KNOWLEDGE & SKILLS: 

• Proven experience in telemarketing, inside sales, or a similar customer-facing role, preferably within a B2B environment.

• Excellent verbal communication, active listening, and interpersonal skills.

• Ability to articulate complex information clearly and concisely.

• Strong persuasive and negotiation skills.

• Proficiency with CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite.

• Self-motivated, goal-oriented, and capable of working independently and collaboratively.

• Prior experience or knowledge in [relevant industries, e.g., pharmaceuticals, biotechnology, laboratory sciences, medical devices] is a significant plus.

MINIMUM WORK EXPERIENCE: 

Typically 2 or more years of related experience.

PREFERRED EDUCATION: 

Typically High School education, vocational training and/or on-the-job training. Bachelor’s degree preferred.

TRAVEL / PHYSICAL DEMANDS:

Travel typically less than 10%. Office environment. No special physical demands required.

The posted range for this position is $35,093 - $54,834 which is the expected starting base salary range for an employee who is new to the role to be fully proficient in the role. Many factors go into determining employee pay within the posted range including education, prior experience, training, current skills, certifications, location/labor market, internal equity, etc.

• At the time of this posting, this position is eligible for an incentive not reflected in the posted range subject to the achievement of the plan.

• Other benefits available include: Medical, Dental, and Vision Coverage, 401K Plan with Company Match, PTO [or sick leave if applicable], Paid Parental Leave, Income Protection, Work Life Assistance Program, Flexible Spending Accounts, Educational Benefits, Worldwide Scholarship Program and Volunteer Opportunities.

Henry Schein, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status. 

For more information about career opportunities at Henry Schein, please visit our website at: www.henryschein.com/careers

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