Senior Platform Engineer

What you will do

• Design, build, and maintain Infrastructure as Code (IaC) and deployment pipelines for Kubernetes workloads on AWS and Azure.
• Design, build, and maintain CI pipelines managing software builds for Quote & Order services (e.g., Maven, Gradle).
• Support and maintain the stability, reliability, and performance of our AWS and Azure cloud platforms.
• Collaborate closely with development teams to create tools that enable seamless interaction with our platform and pipelines, increasing delivery velocity across the organization.
• Provide training and support to team members and actively participate in regular showcases to demonstrate your work.
• Identify opportunities for improvement and automate repetitive tasks to enhance efficiency.
• Monitor and improve key observability metrics to ensure platform performance and stability.
• Troubleshoot complex issues, take ownership, and collaborate with cross-functional teams to drive them to resolution.

About You:

We’re all about diverse skills and experiences, so even if you don’t tick every box, we encourage you to apply!

• You are a Malaysian citizen (essential).
• You are a certified AWS or Azure Architect with extensive experience and a proven track record designing and managing robust cloud-based solutions.
• You have hands-on experience building and managing Terraform-based IaC pipelines.
• You are a Kubernetes expert, with deep knowledge of complex microservice architectures and container orchestration.
• You have a comprehensive understanding of the SDLC, including the complexities of software builds using tools such as Maven and Gradle.
• You have a proven background in Platform Engineering or DevOps, driving infrastructure automation and system reliability.
• You are proficient in Python, Bash, and other scripting languages, with a focus on automation and tooling.
• You have solid experience with Linux system administration.
• You are skilled in designing, building, and optimizing secure CI/CD pipelines for efficient development cycles.
• You thrive in fast-paced, dynamic environments and can adapt to changing priorities.
• You have strong experience with observability tools, particularly Prometheus and the Grafana stack, to ensure system health and performance.
• You have strong leadership skills and the ability to mentor and train your peers.

Location(s):

Accommodation:

If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at accommodations@csgi.com. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes.

Our Guiding Principles:

Impact: Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen.

Integrity: Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are.

Inspiration: Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.

Our Story:

CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.

By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are. Learn more about CSG Inclusion & Impact here.