Field Reimbursement Manager, Immunology Gastroenterology

This role is field-based, and candidates should live within a reasonable distance of the primary city. Talent will be hired at a level commensurate with experience.

Candidates may live in the following cities:

• New Orleans, LA
• Lafayette, LA
• Mobile, AL

The Field Reimbursement Manager (FRM) acts as an alternative in-office resource that is available to address HCP questions about patient access.  The FRM calls directly on HCP offices in their assigned, specific geography to answer questions about patient access & reimbursement in support of the AbbVie Immunology portfolio.  The FRM provides expertise on coverage and common access and reimbursement challenges affecting AbbVie Immunology Gastroenterology products.  The FRM responsibilities include educating on the access and reimbursement support tools available from AbbVie, advising HCPs on patient prescription status and program eligibility, and educating HCP offices on payer processes and procedures. 

Responsibilities:

• Deliver sales performance, brand KPIs, financial targets, marketing objectives, etc. to meet or exceed on those objectives.
• Create pre-call plan objectives and execute post-call evaluation to continuously improve sales performance. Effectively handle objections, misunderstandings, concerns and consistently gain logical and reasonable calls to action to close on every sales call.
• Proactively and continuously aspire to serve customer needs, customer expectations and challenges to build trusted customer relationships and to achieve win-win agreements between AbbVie and customers
• Develop and execute a call plan that achieves set call metrics and optimizes coverage and frequency to key customers to maximize access and sales opportunities.
• Continuously build understanding on customer needs and expectations, territory market landscape, competitors, market segments/dynamics, accounts, disease, product, clinical and sales expertise and share this market intelligence information with in-field team, brand team and sales manager to achieve alignment, to anticipate environmental changes and challenges and to optimize brand strategy and its execution.
• Differentiate AbbVie’s value proposition with health providers assigned and identify, develop, and maintain disease state experts and speakers/advocates to maximize brand performance