Venue Find Specialist
About the Role
- To provide the highest possible level of Venue Find to key clients
- To develop relationships across all areas of Navan sharing best in class market knowledge of Venue
- Find and thus supporting clients’ key objectives in arranging events
- To ensure maximum revenue generation in all areas of Navan Events while always ensuring significant return on investment to the client
What you'll do:
As a primary client liaison of the Events Department, you will further the vision and goals of Navan by providing outstanding support across the US.
- Deliver end-to-end venue sourcing solutions for new and existing accounts, serving as a trusted advisor in this specialist domain
- Provide a premium, high-touch venue-finding service tailored to the unique objectives of key clients
- Build collaborative partnerships across Navan, sharing industry-leading insights on event venues and service providers to align clients' strategic event objectives
- To ensure maximum revenue generation in all areas of Navan Events while always ensuring significant return on investment to the client
- Build effective working relationships and maintain regular communication with key individuals across all areas of the business
- Continually improve and update own product knowledge through targeted activities and attendance of FAM trips, presentations and site visits
- Promote a professional image of Navan Events to all clients and suppliers
- Maximize all income opportunities and actively conscious of preferred partners’ commission rates, securing and negotiating enhanced levels wherever possible
- Immerse yourself in allocated client brand and culture through understanding of their marketplace and their competitors
- Support the wider Navan Events Team by providing them with new and existing leads within your client portfolio
- Maintains complete project documentation to ensure contract and documentation policy compliance (i.e., service agreements, invoice receipts, etc.)
- Attend all relevant meetings, both internal and external, participating and contributing as necessary
- Training in all relevant Navan Systems
What we're looking for:
- 1+ Years meeting or event planning experience preferred
- Professional oral and written communication skills required
- Proficient Google/MS Suite skills along with the technical aptitude to learn new technology
- Capability to handle multiple tasks concurrently, demonstrating a commitment to resolving urgent matters promptly and efficiently.
- Possesses an empathetic disposition and consistently maintains a professional attitude.
- Prior experience in effectively handle multiple projects/demands
- Ability to negotiate positive outcomes
- Knowledge of Cvent preferred
- Proven record with strong customer service skills
For roles with on-target-earnings (OTE), the pay range includes both base salary and target incentive compensation. Target incentive compensation for some roles may include a ramping draw period. Compensation is higher for those who exceed targets. Candidates may receive more information from the recruiter.
Navan uses AI-assisted Automated Employment Decision Tool (Metaview) to assist with evaluating resumes against job qualifications for this role. All final decisions are made by human recruiters and hiring managers.
Human oversight: Metaview does not automatically reject candidates or make final hiring decisions. Our recruiters and hiring managers review all outputs and make the final hiring decision regarding every application.
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Your rights: If you prefer to have your application reviewed without AI assistance, you may request a human evaluation by entering your email here. Your decision to do so will not affect how your candidacy is evaluated.
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