Hospitality Customer Service – Hotel Reservations (Remote)

    ~$47,320 - $87,880Market Estimate
    Maryland
    Full-Time
    Mid (3-6 yrs)
    Customer Success & Support
    Posted on September 11, 2026
    Hospitality Customer Service – Hotel Reservations (Remote)
    About the Role:
    Join us as a Hotel Reservations Specialist and help clients plan their perfect stays. You’ll handle hospitality customer service, provide hotel booking support, and guide travelers through the reservation process—all from your home office.
    Key Responsibilities:
    Assist clients with hotel reservations, hospitality services, and travel planning
    Provide accurate details on hotel amenities, pricing, and availability
    Manage and update booking details and guest profiles
    Communicate promptly and professionally via phone, email, and online platforms
    Qualifications:
    Strong customer service and hospitality communication skills
    Professional, detail-oriented, and self-motivated
    Basic computer proficiency and reliable internet connection
    Experience in hotel reservations, hospitality service, or guest relations is a plus
    What We Offer:
    Flexible remote schedule
    Full training and access to travel booking systems
    Supportive team environment
    Income-earning possibilities based on performance
    Travel discounts and hospitality perks
    Destination wedding and travel planning company offering venue coordination, bookings, and guest travel support.
    11-50 employees
    Travel & Hospitality
    HQ: United States