We are looking for a Business Analyst to join our Product Development Team. You will join the in-house development team, whose primary responsibility is analyzing and designing scenarios for chat bot via Node-red. The role has all the advantages of working in a product team — versatile projects, plenty of independence, a chance to influence the direction of development, and the opportunity to grow with the role.
About us
Kyivstar.Tech is a Ukrainian hybrid IT company and a resident of Diia.City. We are a subsidiary of Kyivstar, one of Ukraine's largest telecom operators.
Our mission is to change lives in Ukraine and around the world by creating technological solutions and products that unleash the potential of businesses and meet users' needs.
Over 700+ KS.Tech specialists work daily in various areas: mobile and web solutions, as well as design, development, support, and technical maintenance of high-performance systems and services.
We believe in innovations that truly bring quality changes and constantly challenge conventional approaches and solutions. Each of us is an adherent of entrepreneurial culture, which allows us never to stop, to evolve, and to create something new.
What you will do
Work in a cross-functional team with analysts, developers & designers to deliver product features
Identifying options for potential solutions and assessing them for technical and business suitability
Working closely with the Product Manager, Development team, IT, external stakeholders, and end-users to ensure technical compatibility and user satisfaction
Analyze requirements, and define use cases and functional requirements for the software
Design chat bot scenarios for B2B users
Creates and updates functional & technical descriptions of business processes related to supporting, configuration, and maintenance of the solution
Perform requirements management, prioritization, traceability, verification, and validation of the requirements
Backlog management and facilitation if needed
Oversees test implementation, gathers feedback from users, and proposes functional improvements
Selection and implementation of the necessary tools, technologies, and techniques
Qualifications and experience needed
2+ years of relevant working experience
Experience producing solution artifacts, including UML, Use Cases, Business Rules, Functional & Non-Functional Specifications, etc
Good knowledge of Scrum methodology and understanding of the BA role in the Scrum process
Good understanding of web standards, protocols, messaging protocols, and data formats (REST, SOAP, JSON, XML, HTTP, FTP, TCP, etc.)
Understanding of low code engineering
Experience with configuration in Node-red
Strong understanding of SDLC principles
Understanding of CI/CD (principles, instruments)
Good communication & facilitation skills
Strong analytical and system thinking skills
Team player with proven ability to work cross-functionally
Can effectively deal with ambiguity
A plus would be
Experience in low code programming
Experience with data sources such as PostgreSQL, MySQL, MongoDB, or MS SQL servers
Understanding and experience applying SOA, DDD, monolith, and design patterns
Experience in designing RESTful APIs
Basic expertise in mobile development technologies
Experience in integration projects
Excellent knowledge of Atlassian stack (Jira, Confluence)
What we offer
Office or remote — it’s up to you
Remote onboarding
Performance bonuses
We train employees with the opportunity to learn through the company’s library, internal resources, and programs from partners
Health and life insurance
Wellbeing program and corporate psychologist
Reimbursement of expenses for Kyivstar mobile communication
