Inside Sales Representative

Purpose: You will directly enable SMBs to secure their modern identity infrastructure, solving critical IT challenges across identity, device, and access management.

Growth: Own the full sales cycle end-to-end, expand your expertise in cloud directory platforms, and master cutting-edge prospecting and AI tools (such as Salesforce, Gong, Outreach, Apollo, ChatGPT, and Gemini).

Motivators: Join a fast-moving, collaborative team where your direct contributions drive Annual Recurring Revenue (ARR) growth, with the opportunity to shape the future of IT infrastructure in a high-growth region.

Measurable outcomes for the first 6-12 months:

1. Achieve 100% of assigned quarterly Annual Recurring Revenue (ARR) targets through proactive prospecting and closing of SMB accounts in the Mexico region.

2. Secure a consistent volume of monthly new logos, expanding JumpCloud's customer base among small and medium-sized businesses.

3. Build and manage a robust, qualified sales pipeline that consistently represents 3x-4x of your quarterly quota.

4. Maintain high conversion rates from initial discovery/demo stages to closed-won deals by executing a consultative and high-velocity sales process.

5. Provide highly accurate weekly sales forecasts to sales leadership with minimal variance, demonstrating deep control over your pipeline and opportunities

Supporting activities to achieve objectives (order logically):

1. Engage and educate prospects in the Mexico City area and broader region on how JumpCloud’s Cloud Directory Platform solves critical identity, device, and access management challenges.

2. Conduct comprehensive discovery calls and technical product demonstrations tailored to the specific business needs of IT professionals and stakeholders.

3. Manage the full sales cycle from initial contact and qualification through to contract negotiation and closing.

4. Leverage advanced prospecting, CRM, and AI tools—including Salesforce, Gong, Outreach, Apollo, ChatGPT, and Gemini—to efficiently manage leads, opportunities, and pipeline data.

5. Develop and maintain a deep technical understanding of the JumpCloud platform, staying up-to-date with fast-moving product updates and AI integrations.

6. Collaborate closely with cross-functional teams, including Product, Engineering, Marketing, and Customer Success, to deliver an outstanding customer onboarding experience.

7. Prepare and deliver accurate weekly pipeline reports and sales forecasts to sales leadership.

Required Skills and Experience

• Must-have functional skills:

  • High-velocity transactional sales execution and end-to-end sales cycle management (from discovery to close).

  • Consultative and technical selling to IT professionals and business stakeholders.

  • 2+ years of experience in SaaS companies or Tech companies.

  • Fluent verbal and written communication in English and Spanish

  • Preferred domain knowledge:

    • SaaS, SMB, or mid-market sales environments.

    • Identity, device, and access management (IAM/MDM) concepts.

    • Tools or systems knowledge:

      • CRM and sales engagement platforms (e.g., Salesforce, Gong, Outreach, Apollo).

      • AI and productivity tools (e.g., ChatGPT, Gemini) for prospecting and forecasting.

      • Behavioral or power skills:

        • High-agency self-starter who thrives in a fast-paced, high-velocity environment.

        • Strong collaboration and relationship-building skills across cross-functional teams.

        • Exceptional consultative communication and active listening skills.