Behavioral Health Case Manager

Imagine a career at one of the nation's most advanced health networks.

Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work.

LVHN has been ranked among the "Best Hospitals" by U.S. News & World Report for 23 consecutive years. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. These recognitions highlight LVHN's commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day.

Whether you're considering your next career move or your first, you should consider Lehigh Valley Health Network.

Summary
Coordinates and supports mental health care to patients enrolled in Collaborative Care Management (CoCM) by providing evidence based, short term interventions, case management needs, and acting as a core member of the CoCM team (which includes the primary care provider and a psychiatric consultant).

Job Duties

• Supports and closely coordinates mental health care with the patient’s primary care provider, with recommendations from a psychiatric consultant.
• Screens and assesses patients for common mental health needs, including regularly administering assessments to monitor progress and treatment intervention efficacy (treatment to target).
• Monitor patients (via telephone, virtual outreaches, and in-person as needed) for changes in clinical symptoms, medication treatment adherence, side effects and other concerns that can then be communicated to the Primary Care Provider who is prescribing the medications.
• Provide brief evidence-based interventions such as Behavioral Activation, Problem Solving Techniques, Motivational Interviewing skills and other skills appropriate for primary care settings.
• Provide and coordinate referrals (outside of Primary Care) to treatment or psychosocial needs as clinically indicated.
• Participate in regularly scheduled (weekly) systematic case reviews with the psychiatric consultant. Communicate recommendations to the Primary Care Provider as needed for those not improving as expected.
• Track/document patient follow-up, clinical outcomes, and progress/treatment recommendations or issues in an EPIC based registry to enhance communication with Primary Care Providers and other treatment providers.
• Complete relapse prevention plans with patients who are in remission for their mental health needs.

Minimum Qualifications

• Bachelor’s Degree In social work, psychology, counseling, nursing or other related mental health field.
• 2 years In mental health/behavioral health experience or related setting. Formal education or specialized training in behavioral health, which could include a range of disciplines including social work, nursing and psychology.

Preferred Qualifications

• Master’s Degree in social work, psychology, counseling, nursing or other related mental health field.

Additional Qualifications

• Demonstrated knowledge and experience in a behavioral health field.
• Ability to work effectively with people from a broad range of backgrounds.
• Must possess a high degree of emotional intelligence, and empathy towards others.
• Skill in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Knowledge of evidence-based interventions such as Motivational Interviewing, Problem Solving Techniques, and/or Behavioral Activation.

Physical Demands
Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.

Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.

Lehigh Valley Health Network is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities.

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Lehigh Valley Health Network does not accept unsolicited agency resumes. Agencies should not forward resumes to our job aliases, our employees or any other organization location. Lehigh Valley Health Network is not responsible for any agency fees related to unsolicited resumes.

Work Shift:

Day Shift

Address:

1200 S Cedar Crest Blvd

Primary Location:

REMOTE IN PENNSYLVANIA

Position Type:

Remote

Union:

Not Applicable

Work Schedule:

Monday-Friday. 8am-5pm

Department:

1012-20404 LVPG-P Family and Internal Medicine - Tobyhanna