Senior Manager, Wholesale Carrier Partnerships North America

Location: Atlanta, GA (remote)

Our Team:

Semtech Wholesale team is a very hands-on result-oriented team, leveraging years of networking capital derived from long standing relationships with Carriers and Partners across the world. The team is negotiation focused driven to permanently improve Semtech’s wholesale cost structure position to allow for a stronger market position.

Position Summary:

Reporting to the Wholesale carrier partnerships Director, the Wholesale Carrier Commercial Senior Manager will have a key role on Semtech’s IoT services strategy by ensuring a proper governance of its wholesale carrier partnerships in North America (USA and Canada) to 1) solidify and protect the existing activity in an ever changing environment and 2) build a strong base for future initiatives.

The Wholesale Carrier Commercial Senior Manager executes and enforces the policy and strategic guidelines by successfully managing existing partnerships and introducing new partnerships when the business requires it. Assuring the correct carrier engagement at the right level and making sure that the correct partnerships are established to support the strategy is a fundamental element of the medium/long term success of our activity.

Key Responsibilities:

Main

• Daily relationships with assigned Carriers/Partners including

  • rate plan negotiations

  • carrier cost optimization

  • carrier tools

  • invoicing control

  • creating reports for Finance and Product teams for carrier actuals and forecasts

  • facilitating ISO certification requirements are met within Wholesale Carrier Partnerships in North America or as defined for both internal and external ISO audits

• Participate with the Director in the design and the definition of the strategic model for carrier pricing negotiations based on a deep knowledge of the US carrier environment

• Ensure alignment between our connectivity solutions, our wholesale reselling Agreements and our network infrastructure constraints and deployment strategy coordinating with product and R&D for implementation and owning the commercial relationships with partners.

• Participate in the design and implement carrier engagement strategies to support the business needs

Other

• Scout for potential partners that would fit with the short/mid/long term strategy 

• Build internal forecasts and trends with inputs from different teams (product, sales, R&D)

• Negotiate the commercial and contractual agreements that underpin the current and future activity

• Follow and assure the partnership performance indicators

• Monthly/Quarterly partnership business reviews

• Be the Internal point of reference for:

  • Regulatory matters

  • Global technology trends affecting Semtech IoT Services activity
     

• Ensure clear and consistent internal and external messaging

• Be the ambassador/representative of partners and assure healthy relationships

Minimum Qualifications:

• 7+ years on commercial roles in the telecommunications industry

• Wholesale experience:

  • Agreement negotiations

  • Cost managing
     

• IoT/M2M knowledge:

  • Data

  • Voice

  • SMS
     

• Experience managing complex negotiations

• Used to work in multicultural environments

• Active listening, problem solving, and organizational skills

• Able to work with limited supervision

• Attention to detail, initiative, good judgment, adaptability to changing work environment, teamwork, stress tolerance and resilience

• Good verbal and written communication skills

• Comfort working with ambiguous data where answers are often not well defined

• Ability to craft answers based on imperfect information

Desired Qualifications

• Regulations knowledge is a plus

• Experience driving strategy and business plans

The intent of this job description is to describe the major duties and responsibilities performed by incumbents of this job. Incumbents may be required to perform job-related tasks other than those specifically included in this description.

All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.

We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.

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