Director, Revenue Cycle Practice Relations

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The Director, Revenue Cycle Practice Relations is responsible for developing, maintaining, and strategically enhancing relationships with assigned practices to optimize revenue cycle outcomes. This senior individual contributor serves as the principal connection between practices and the organization, driving practice satisfaction, operational excellence, and financial performance through expert account management and consultative partnership. The Director leverages industry expertise and data-driven insights to influence practice strategy, advocate for practice needs, and deliver innovative solutions.

Key Responsibilities

• Strategic Practice Partnership
  Serve as the principal relationship manager for assigned practices, aligning organizational services and resources to support practice objectives and drive revenue cycle performance.

• Account Management & Advocacy
  Oversee and champion the delivery of revenue cycle services, proactively identifying opportunities for improvement and advocating for practice needs within the organization.

• Performance Analysis & Reporting
  Monitor, analyze, and interpret practice performance metrics. Provide actionable insights and recommendations to practice leadership, supporting continuous improvement and achievement of financial goals.

• Industry Leadership
  Maintain expert knowledge of industry trends, regulatory changes, and emerging technologies. Advise practices on best practices and innovative approaches to revenue cycle management.

• Practice Satisfaction & Engagement
  Lead regular satisfaction assessments and feedback sessions. Develop and implement strategies to enhance practice experience and address concerns.

• Training & Enablement
  Collaborate with internal training teams to ensure content and delivery methods are tailored to practice needs, supporting operational excellence.

• Financial Collaboration
  Partner with Finance to provide holistic guidance on practice financial performance, identifying risks and opportunities.

• Cross-Functional Influence:
  Work collaboratively across departments to resolve complex issues, drive strategic initiatives, and ensure seamless communication between practices and the organization.

Minimum Requirement

• Degree or equivalent and typically requires 10+ years of relevant experience.
• Bachelor’s degree required; Master’s degree or relevant certification preferred.

Critical Skills

• Minimum of 10 years’ experience in client relationship management, account management, or revenue cycle operations within Multispecialty or Oncology practices.

• Demonstrated expertise in revenue cycle management, practice operations, and strategic planning.

• Exceptional communication, negotiation, and interpersonal skills.

• Advanced analytical skills with a proven ability to develop actionable insights from complex data sets.

• Track record of influencing organizational strategy and driving process improvement without direct supervisory authority.

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Our Base Pay Range for this position

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McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

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