About the Role
We're looking for a Lead Engineer to own Canary's Physical Access product — Mobile Key and the integrations that let hotel guests unlock doors from their phones across a wide range of lock vendors. You'll lead a pod of engineers, set the bar as a hands-on IC, and own the architecture of a system that has to be reliable, secure, and low-latency at the moment of guest arrival. You'll partner closely with Product to expand lock-vendor coverage and deepen the Mobile Key experience, and collaborate with the Arrivals and Kiosk teams where the guest journey connects. The systems you own directly gate physical entry, so discipline around security, reliability, and operational excellence is essential.
Responsibilities
Directly manage a pod of engineers responsible for Canary's Physical Access product, including Mobile Key and lock-vendor integrations
Set an example as an IC in terms of both the quality and velocity of code that you ship
Own the architecture and its evolution across mobile-key issuance, lock-vendor integrations, and the encoder/BLE paths that unlock doors
Drive measurable improvements in unlock reliability, latency, and vendor coverage by deeply understanding how hotels and guests use the product
Partner closely with Product Managers to inform roadmap and prioritization for the Physical Access surface area
Independently mentor and advise engineers in the pod, build engineering execution plans, break down work, and assign it across the team
Directly manage the people on your pod — conduct 1:1s, performance reviews, and team ceremonies to maintain the health of the pod and its members
Run pod processes autonomously and escalate appropriately when required
Participate in hiring and interviewing for the Physical Access team and broader engineering org
Qualifications
8+ years of a strong engineering background
2+ years of proven experience managing successful engineering teams
Solid knowledge of developing backend applications
Hands-on experience integrating with third-party hardware or vendor APIs — IoT, access control, payments, telephony, or similar
Strong demonstrated ability to ship high-quality products that operate reliably at scale
Self-motivated, collaborative, and diligent work ethic
Excellent communication skills. You love being part of a diverse team, building consensus, and establishing credibility
Comfort with ambiguity and eager to embrace ownership and accountability
Bonus: experience with mobile (iOS/Android), BLE/NFC, or hardware/lock-vendor integrations
