Lead Physical Access Engineer

    United States
    Full-Time
    Senior (7+ yrs)
    Engineering & Development
    Leadership
    Posted on July 29, 2026

    About the Role

    We're looking for a Lead Engineer to own Canary's Physical Access product — Mobile Key and the integrations that let hotel guests unlock doors from their phones across a wide range of lock vendors. You'll lead a pod of engineers, set the bar as a hands-on IC, and own the architecture of a system that has to be reliable, secure, and low-latency at the moment of guest arrival. You'll partner closely with Product to expand lock-vendor coverage and deepen the Mobile Key experience, and collaborate with the Arrivals and Kiosk teams where the guest journey connects. The systems you own directly gate physical entry, so discipline around security, reliability, and operational excellence is essential.

    What You’ll Do
  1. Directly manage a pod of engineers responsible for Canary's Physical Access product, including Mobile Key and lock-vendor integrations
  2. Set an example as an IC in terms of both the quality and velocity of code that you ship
  3. Own the architecture and its evolution across mobile-key issuance, lock-vendor integrations, and the encoder/BLE paths that unlock doors
  4. Drive measurable improvements in unlock reliability, latency, and vendor coverage by deeply understanding how hotels and guests use the product
  5. Partner closely with Product Managers to inform roadmap and prioritization for the Physical Access surface area
  6. Independently mentor and advise engineers in the pod, build engineering execution plans, break down work, and assign it across the team
  7. Directly manage the people on your pod — conduct 1:1s, performance reviews, and team ceremonies to maintain the health of the pod and its members
  8. Run pod processes autonomously and escalate appropriately when required
  9. Participate in hiring and interviewing for the Physical Access team and broader engineering org
  10. What We’re Looking For
  11. 8+ years of a strong engineering background
  12. 2+ years of proven experience managing successful engineering teams
  13. Solid knowledge of developing backend applications
  14. Hands-on experience integrating with third-party hardware or vendor APIs — IoT, access control, payments, telephony, or similar
  15. Strong demonstrated ability to ship high-quality products that operate reliably at scale
  16. Self-motivated, collaborative, and diligent work ethic
  17. Excellent communication skills. You love being part of a diverse team, building consensus, and establishing credibility
  18. Comfort with ambiguity and eager to embrace ownership and accountability
  19. Bonus: experience with mobile (iOS/Android), BLE/NFC, or hardware/lock-vendor integrations
  20. Perks & Benefits

    We work hard to make Canary a fun, rewarding, and high-energy place to work. Here’s how we take care of our flock:

    Time Off

    • Unlimited PTO: Take the time you need to truly rest and recharge.
    • Holidays + Canary Days: Standard holidays plus monthly company-wide days off for a guaranteed long weekend.
    • Birthday Holiday: A dedicated day off to celebrate you!

    Travel & Office Flexibility

    • Office Exchange: A travel stipend to visit the team in person at our SF, NY, or Dallas hubs.
    • Canary Hotel Experience: Staying at a Canary hotel? We’ve got you covered with a credit toward your stay.
    • Preferred Hotels Discount: Enjoy a minimum 30% off the best available rate at select partner hotels globally.

    Growth & Community

    • Self Improvement Club: A monthly budget to help you smash your personal goals.
    • Professional Development: Level up your career with a dedicated learning stipend to fuel your skills and cross-functional connection.
    • Referral Program: Help us grow the flock and score a cash bonus for successful hires.
    Canary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.
    Provides award-winning hospitality management software that improves the guest experience, streamlines hotel operations, and boosts revenue.
    51-200 employees
    Travel & Hospitality
    HQ: United States