Manager, Sales Operations

Roles & Responsibilities:

Experience Range - 10+ Years

Skills required - Looking for candidates with strong experience in Sales Operations from the Life Sciences, Clinical Trials or IRT industry.

• Salesforce – periodic review and upkeep of data, ensuring opportunities are updated properly by everyone across the Account/BD organization.
• Monthly forecast coordination across the Account/BD organization.

• ]Support for Monthly Business Review (MBR) and Monthly Operating Review (MOR) decks every month.

• Ad hoc analysis on the pipeline report – ongoing.

• Quarterly commissions coordination with Finance and BD leaders through to finalization.

• Build effective partnerships with internal teams to facilitate collaboration and communication of relevant, digestible information for Sales and Marketing.

• Serve as an interface between Product, Operations, Sales, Marketing, and Management on operational and reporting needs.

• Win/Loss analysis – with particular attention paid to accounts with decreasing win rate, and provision of value-added accounts to the Client Success team for follow-up.
• Collaborate with BD teams and Marketing to ensure all sales and marketing tools are in effective use.
• Compile an annual report of business analysis, insights, and competitor intel from the previous year for use in annual planning meetings
• Prioritize and condense key topics, create SWOT/PEST/Porter's analysis when appropriate, and provide recommendations for action.