Business Systems Analysis Advisor - Express Scripts - Remote

This role is part of a dedicated team supporting the Operations Testing organization, with a focus on applications and automation initiatives for Pharmacy Benefit Testing. The Systems Analysis Advisor plays a critical role in delivering high-quality internal tools and solutions that enhance end-user experience, improve testing effectiveness, and support client confidence in Express Scripts Pharmacy Benefits. This position partners cross-functionally with business and Technology teams to define, design, and deliver solutions aligned to client-focused outcomes.

 

What you'll do to make a difference:

• Lead and contribute to systems analysis initiatives of moderate to high complexity

• Analyze, design, and document system solutions that meet business requirements

• Define system scope, objectives, and detailed functional specifications

• Partner with stakeholders to gather and validate business and technical requirements

• Support application design, testing, and implementation activities

• Evaluate and enhance existing system logic, processes, and documentation

• Develop and recommend solutions considering system capabilities and constraints

• Coordinate efforts across IT and business teams to deliver end-to-end solutions

• Provide technical guidance to development teams throughout the SDLC

• Perform and support quality assurance and validation activities

• Apply sound judgment, creativity, and problem-solving to deliver effective solutions

• Advise functional stakeholders using strong business and technical acumen

• Contribute to continuous improvement and innovation within Systems Analysis practices

• Acts as a trusted partner to business and IT stakeholders

• Supports delivery of reliable, scalable solutions that enhance Operations Testing capabilities

• Contributes to improved client experience and confidence in Pharmacy Benefit offerings

• Builds subject matter expertise in systems, processes, and pharmacy benefit testing

 

What you need to be successful:

• High School Diploma or GED required. Bachelor’s degree in Information Systems, Computer Science, or related field preferred

• 3+ years of relevant systems analysis or related experience

• Strong analytical, data management, and problem-solving skills

• Detail-oriented with ability to manage multiple priorities and deadlines

• Effective written and verbal communication skills

• Ability to balance strategic thinking with hands-on execution

• Strong collaboration skills across business and technology teams

• Customer-focused mindset with commitment to quality outcomes

• Ability to operate independently in a fast-paced, dynamic environment

• Strong organizational and planning skills

• Ability to resolve conflicts and drive alignment across stakeholders

• Systems analysis and full SDLC knowledge

• SQL and database concepts with experience navigating backend systems

• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual salary of 106,100 - 176,800 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance.  Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.