Supply Chain Technology Manager

Position Overview:

The Supply Chain Technical Operations Manager serves as the enterprise-wide point of accountability for all supply chain technology solutions, ensuring they are aligned, integrated, and delivering value.
This role is the U.S.-based bridge between the business and technology teams, translating supply chain needs into technical actions and driving continuous improvement and innovation.

While SAP S/4HANA & IBP are at the core of our supply chain operations, this role will also oversee other connected platforms such as TrueCommerce EDI, 3PL integrations, and a growing portfolio of SaaS applications. The manager will track these systems at varying levels of depth, focusing most closely on solutions with the highest value and risk, especially those directly connected to SAP.

Technology Landscape Oversight

• Serve as the single point of visibility for all supply chain technology platforms, including SAP S/4HANA, EDI, 3PL integrations, and related SaaS apps.
• Maintain a clear view of the value and risk profile of each solution, focusing resources where they are most impactful.
• Ensure integrations and dependencies between SAP and external systems are understood, documented, and well-governed.

SAP Partnership & Core Optimization

• Leverage deep SAP S/4HANA supply chain expertise to influence and support continuous improvement of the core ERP platform.
• Partner closely with the SAP team to prioritize innovations, ensure scalability, and maintain alignment with business strategy.
• Drive best practices for SAP configuration, data governance, and integration design.

Business Engagement & Translation

• Act as the U.S.-based liaison to the supply chain business, translating operational needs into clear technical requirements.
• Ensure the business has visibility into technical roadmaps and can make informed decisions about system investments and priorities.
• Proactively identify improvement opportunities and champion innovation initiatives.

Connected Systems Governance

• Oversee the health and evolution of connected solutions such as:
• TrueCommerce EDI platform
• 3PL and logistics system integrations
• Other supply chain SaaS applications (e.g., demand planning, transportation tools)
• Establish frameworks to evaluate and monitor new SaaS solutions, emphasizing integration with SAP and overall data quality.

Continuous Improvement & Innovation

• Identify opportunities to streamline supply chain processes using technology.
• Stay current on emerging technologies and trends, recommending new capabilities that drive efficiency and value.
• Help build a roadmap for digital transformation within the supply chain domain.

• Bachelor's degree in Supply Chain Management, Information Systems, Computer Science, or related field.
• 7+ years of experience with supply chain technology, including 3+ years with SAP S/4HANA SCM (Materials Management, Warehouse Management, Production Planning, etc.).
• Strong knowledge of supply chain operations and processes.
• Experience managing or influencing integrations across multiple platforms, especially SAP-connected solutions like EDI and 3PLs.
• Proven ability to translate business needs into technical solutions and manage stakeholders across functions.
• Exceptional communication and collaboration skills, especially in complex, fast-paced environments.
• Detail-oriented with strong organizational and prioritization skills.
• Ability to travel domestically up to 10–15%.

• SAP S/4HANA Supply Chain certification.
• Experience with TrueCommerce, advanced warehouse and transportation systems, and demand planning tools.
• Knowledge of emerging supply chain technologies, including AI, automation, and predictive analytics.
• Familiarity with agile methodologies and continuous delivery practices.