Online | Customer Support – Booking Vacations | We Will Train You

    ~$67,585 - $125,515Market Estimate
    Chicago, Illinois
    Full-Time
    Mid (3-6 yrs)
    Customer Success & Support
    Posted on September 23, 2026
    Position Overview:
    We are seeking reliable and service-oriented individuals to join our team in a fully remote Customer Support – Booking Vacations role. This position focuses on assisting clients with coordinating vacation arrangements, confirming reservations, and ensuring a smooth booking experience.
    This is an entry-level opportunity within the travel industry. No prior travel experience is required. Structured onboarding and ongoing training are provided.
    Key Responsibilities:
    Assist clients with researching and booking vacation packages, hotels, and cruises
    Provide support during the reservation and confirmation process
    Respond to client inquiries regarding travel details and requirements
    Review booking information for accuracy, including dates and traveler information
    Maintain organized records of client reservations and communications
    Offer follow-up support before and after travel
    Qualifications:
    Strong written and verbal communication skills
    Customer-focused mindset with attention to detail
    Comfortable using online systems and digital platforms
    Ability to work independently in a remote environment
    Previous customer service or hospitality experience is helpful but not required
    What We Offer:
    Structured onboarding and step-by-step training
    Access to travel booking tools and supplier resources
    Flexible fully remote work environment
    Supportive and collaborative team culture
    Ideal Candidate:
    This role is ideal for individuals seeking remote customer support work, those exploring entry into the travel industry, or professionals with a background in hospitality or service-oriented roles.
    Destination wedding and travel planning company offering venue coordination, bookings, and guest travel support.
    11-50 employees
    Travel & Hospitality
    HQ: United States