Senior Manager, Program Management (Remote)

Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizations. Availity has the powerful tools, actionable insights and expansive network reach that medical businesses need to get an edge in an industry constantly redefined by change.

Senior Manager, Program Management

Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizations. Availity has the powerful tools, actionable insights and expansive network reach that medical businesses need to get an edge in an industry constantly redefined by change.

At Availity, we're not just another Healthcare Technology company; we're pioneers reshaping the future of healthcare! With our headquarters in vibrant Jacksonville, FL, and an exciting office in Bangalore, India, along with an exceptional remote workforce across the United States, we're a global team united by a powerful mission.

We're on a mission to bring the focus back to what truly matters - patient care. As the leading healthcare engagement platform, we're the heartbeat of an industry that impacts millions. With over 2 million providers connected to health plans, and processing over 12 billion transactions annually, our influence is continually expanding.

Join our energetic, dynamic, and forward-thinking team where your ideas are celebrated, innovation is encouraged, and every contribution counts. We're transforming the healthcare landscape, solving communication challenges, and creating connections that empower the nation's premier healthcare ecosystem.

We are seeking a Sr Manager, Program Management to drive high-impact, cross-functional initiatives across the organization. This is not a traditional project management role focused solely on timelines and task tracking—instead, this position blends program management, operational transformation, and internal consulting.

This individual will lead and support a diverse portfolio of initiatives ranging from platform launches to internal transformation efforts designed to improve processes, systems, and operational efficiency across the business. The role requires strong cross-functional collaboration across product, engineering, legal, and operations, along with the ability to bring structure to ambiguous environments.

This is a highly visible position with exposure across all business units and serves as a strong launchpad for future growth within the organization.

Why you want to work on this team:

This role offers unmatched exposure across the organization, working on initiatives that directly impact how Availity operates and delivers value to its customers. As part of a fast-growing EPMO, you’ll have the opportunity to shape processes, influence outcomes, and build structure in an evolving environment.

You’ll be part of a collaborative and informal team that values ownership, creativity, and continuous improvement. This is an ideal opportunity for someone who enjoys working across teams, solving complex problems, and driving meaningful change.

To be qualified for this position you:

• Experience in project or program management within a healthcare, healthcare technology, or broader technical environment
• Strong ability to operate in ambiguity and create structure in rapidly evolving situations
• Experience working cross-functionally with technical and non-technical teams
• Hands-on experience using Smartsheet for project tracking, reporting, dashboards, or automation
• Excellent communication, organizational, and stakeholder management skills
• Ability to manage multiple priorities and drive outcomes across several concurrent initiatives

You will set yourself apart with:

• Experience in project or program management (or consulting) within a healthcare, healthcare technology, or broader technical environment, paired with strong cross-functional collaboration across technical and non-technical teams
• Proven ability to operate in ambiguous, fast-paced environments and build structure while managing multiple concurrent initiatives
• Hands-on experience with Smartsheet, including building dashboards, reporting, and automation, with a background in consulting or transformation-oriented work preferred

What you will be doing:

• Managing a portfolio of concurrent projects, typically balancing one or two large, high-impact initiatives alongside smaller efforts
• Leading cross-functional initiatives across product, engineering, legal, and operations teams
• Driving both traditional project efforts (e.g., product launches, migrations) and operational transformation initiatives focused on improving systems and processes
• Building structure, reporting, and visibility through tools like Smartsheet, including dashboards and automated workflows
• Partnering with stakeholders to align priorities, track progress, and drive outcomes across complex initiatives
• Identifying opportunities to improve internal processes and enhance organizational efficiency
• Navigating ambiguity and proactively creating clarity in environments with limited documentation or established processes

Availity culture and benefits:

• Availity is a certified "Great Place to Work"! Culture is important to us and there are many ways for you to make your mark here!
• We have several Culture teams, a Young Professionals Group, and various ways to engage with fellow Availity associates – if you’re near Jacksonville, we have lots of pop up lunches where lunch is provided for everyone when we can see meetings are taking place and we’ve got teams in the office.
• Availity is a culture of continuous learning. We have many resources and experts in our tech stack, our industry and your function that can help get you there too!
• We offer a competitive salary, bonus structure, generous HSA company contribution, healthcare, vision, dental benefits and a 401k match program that you can take advantage of on day one!
• We offer unlimited PTO for salaried associates + 9 paid holidays. Hourly associates start at 19 days of PTO and go up from there with all the same holiday benefits.
• Interested in wellness? We allow our associates to reimburse up to $250/year for gym memberships, participation in racing events, weight management programs, etc.
• Interested in furthering your education? We offer education reimbursement!
• Availity offers Paid Parental Leave for both moms and dads, both birth parents and adoptive parents.
• Want to work for an organization that gives back to the community? You're at the right place! Availity partners with various organizations, both locally and nationally, to raise awareness, funds and morale as our staff members volunteer their time and funds to engage the organizations campaign.

Next steps:

After you apply, you will receive text/email messages thanking you for applying and then you will continue to receive more text/email messages alerting you as to where you are in the recruitment process.

Interview process:

• Recruiter Recorded Video Pre-Screen
• Video Interview with Hiring Manager
• Panel Video Interview
• Final Video with Hiring Manager

Video Camera Usage:

Availity fosters a collaborative and open culture where communication and engagement are central to our success.  As a remote first company, we are also camera-first and provide all associates with camera/video capability to simulate the office environment. If you are not able to use your camera for all virtual meetings, you should not apply for this role.

Having cameras on helps create a more connected, interactive, and productive environment, allowing teams to communicate more effectively and build stronger working relationships.  The usage of cameras also enhances security and protects sensitive company information. Video participation is required to ensure that only authorized personnel are present in meetings and to prevent unauthorized access, data breaches, preventing social engineering, or the sharing of confidential information with non-participants.

Disclaimers:

Availity is an equal opportunity employer and makes decisions in employment matters without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances.

Availity is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. When required by state law or federal regulation, Availity uses I-9, Employment Eligibility Verification in conjunction with E-Verify to determine employment eligibility. Learn more about E-Verify at http://www.dhs.gov/e-verify.

Click the links below to view Federal Employment Notices.

Family & Medical Leave Act  Equal Employment Law Poster  Pay Transparency  Employee Polygraph Protection Act  IER Right to Work Poster  Important Notice about Employee Rights to Organize and Bargain Collectively with Their Employers