Clinical Sales Associate

Roles and Responsibilities

This position has responsibility and authority for:

• Driving utilization of the da Vinci by providing clinical and system support with OR case procedures in assigned territory
• Providing support at symposiums, exhibitions and market development events
• Effectively integrating the da Vinci at new customer sites by implementing robotic programs to insure ongoing commitment to the system (i.e. Genesis)
• Conducting da Vinci system training for surgeons and hospital staff
• Delivery of system in-service and on-site training to specific levels of surgical team
• Providing mentorship and onboarding support to new hires
• Responsibility with key accounts
• Responsibly managing administrative tasks; deliver billing and invoices directly to hospital, work with Accounting team to reconcile invoices and ensure billing accuracy against orders, deliver instruments
• Partnering with capital team to resolve customer issues related to contracts and services
• Working with the da Vinci Clinical Sales Manager in developing a sales plan tailored to your local market
• Becoming a clinical expert across all primary OR procedures to position yourself as a partner in the development of surgical teams
• Working with senior hospital staff and key surgeons in the development and execution of a plan to effectively integrate the da Vinci at new customer sites, insuring ongoing commitment to the system
• Developing a clinical plan for each surgical team to insure they are capable of using the system independently within a reasonable time frame (i.e. five cases)
• Effectively convert high potential leads and drive training activities
• Drive sales of instruments and accessories through new product introductions and solution selling