Sr Staff Outbound Product Manager - AI Assistant

    ~$138,425 - $257,075Market Estimate
    United States
    Full-Time
    Senior (7+ yrs)
    Product Management
    Posted on September 30, 2026

    At Moveworks, we’re building the most advanced enterprise AI platform in the world — combining generative LLMs, agentic reasoning, enterprise search, and natural conversation into one cohesive product experience. As an Outbound Product Manager, you’ll play a key role in shaping the future of our AI Assistant, used by millions of employees around the world.

    Our mission is to win the Front Door by being a daily assistant for all employees.

    The Role

    As a Sr. Staff Outbound Product Manager, you will be responsible for the market success of our Assistant portfolio, including EmployeeWorks: shaping the narrative, ensuring deployments are repeatable, enabling the field and partners, to drive adoption and growth.

    What You'll Do:

    • Develop deep customer and market understanding: segment needs, competitive landscape, and the real-world constraints of deploying integrations in large enterprises (security, governance, admin workflows, change management).
    • Help with defining and testing “GA readiness” for integrations: packaging, documentation, deployment guides, support escalation paths, and operational playbooks.
    • Lead adoption efforts for new capabilities and major integrations, including announcements, release notes, demo assets, and internal enablement.
    • Lead early access programs to gather feedback and validate new product capabilities.
    • Serve as a primary advocate for the Voice of the Customer (VoC) within product, engineering, and leadership teams.
    • Enable Sales/SE/CS/Support with talk tracks, discovery questions, ROI narratives, competitive objections, implementation checklists, and troubleshooting guides.
    • Define and drive adoption and success metrics for the Assistant.
    • Bring field insights into product planning: translate voice-of-customer and deployment learnings into prioritized requirements and crisp acceptance criteria for inbound PMs.
    • Manage community engagement and create content that drives interest and success.

    Company:  ServiceNow

    Provides a cloud-based platform for automated business workflows and digital transformation solutions.
    10001+ employees
    Software & IT Services
    HQ: United States