Product Management Lead Analyst – Operations - Centene Support - Express Scripts - Remote
Product Management Lead Analyst – Regulated Markets - Operations - Centene Support
Join a team that sits at the center of regulatory excellence and client success. As a Product Management Lead Analyst, you will help shape how we support members and clients across Medicare, Medicaid, and Marketplace businesses. This role is ideal for someone who enjoys solving complex problems, influencing outcomes, and turning regulatory requirements into clear, actionable strategies. You will work alongside thoughtful, driven professionals who care deeply about doing the right thing—for our clients, our members, and each other.
Responsibilities
- Drive high-quality regulatory and client communications that strengthen trust, support compliance, and improve the overall member and client experience
- Serve as a subject matter expert in regulated market operations, guiding internal teams and supporting client-facing conversations with clarity and confidence
- Translate CMS guidance and regulatory updates into actionable communication strategies and operational plans
- Partner with Audit, PMO, and Account teams to ensure timely and effective responses to audits, RFIs, policy verifications, and compliance inquiries
- Identify trends in issue tracking and performance data, using insights to improve processes, reduce risk, and enhance delivery
- Lead or support key projects that improve how the team manages communications, compliance workflows, and documentation practices
- Balance long-term initiatives with urgent priorities, ensuring key deliverables are met with accuracy and speed
- Coordinate cross-functional efforts to align business goals, regulatory expectations, and client needs
- Strengthen team performance by mentoring others, sharing best practices, and helping elevate overall team capabilities
- Bring forward new ideas and approaches that improve efficiency, simplify complexity, and create better outcomes for stakeholders
Required Qualifications
- 1+ year of experience in a health plan, PBM, or related healthcare environment
- Strong ability to manage competing priorities and deliver quality work in a fast-paced, deadline-driven setting
- Clear and confident communication skills, with the ability to simplify complex or technical information
- Demonstrated problem-solving skills with a thoughtful, solutions-oriented mindset
- Experience working across teams in a matrixed environment to drive results
- Working knowledge of Microsoft Office tools (Excel, Word, PowerPoint)
Preferred Qualifications
- Bachelor’s degree in Healthcare Administration, Business, or a related field
- Experience supporting Medicare, Medicaid, and/or Marketplace (Exchange) lines of business
- Experience supporting audits, compliance activities, or regulatory communications
- Familiarity with process mapping, workflow improvement, or data analysis
- Experience leading or contributing to cross-functional projects
- Ability to influence without authority and build strong internal relationships
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.For this position, we anticipate offering an annual salary of 76,100 - 126,900 USD / yearly, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus plan.
At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here.
About Evernorth Health Services
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.