Online Hotel Reservations Specialist | Customer Coordinator

    ~$36,040 - $66,931Market Estimate
    Florida
    Full-Time
    Mid (3-6 yrs)
    Other
    Posted on September 23, 2026
    About the Role:
    We are expanding its remote travel division and seeking detail-oriented individuals to assist guests with hotel reservations, itinerary coordination, and high-level client support. You’ll help clients select accommodations, manage reservations, and ensure every travel experience is smooth from start to finish.
    Key Responsibilities:
    Process and confirm hotel bookings through preferred travel partners
    Communicate with clients regarding rates, availability, and details
    Provide professional customer service via phone, email, or chat
    Research properties and destination amenities to match client needs
    Maintain accurate records of reservations and client preferences
    What You’ll Bring:
    Exceptional communication and organization skills
    Enthusiasm for travel, hotels, and guest satisfaction
    Self-discipline and accountability in a remote environment
    Basic computer proficiency and comfort learning new systems
    What We Provide:
    100 % remote structure with flexible scheduling
    Access to professional travel training and certification paths
    Mentorship and advancement opportunities within Destination Knot
    Access to industry discounts after completion of onboarding
    Start your remote career in travel with a team that values service, growth, and professionalism.
    Destination wedding and travel planning company offering venue coordination, bookings, and guest travel support.
    11-50 employees
    Travel & Hospitality
    HQ: United States