Regional Account Manager - Voluntary Benefits- B2B2C

Allstate Identity Protection is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We combine our advanced investigative systems with our expertise in working with businesses to ensure our customers remain protected from any online threat. 

Job Description

• AIP’s Employee Protection Solutions (EPS) provides businesses  with voluntary, and employer sponsored identity protection plans, including remediation services, fraud alerts, financial monitoring, expense coverage for fraud victims, dark web monitoring, privacy management, and cyber device protection.

• The EPS Account Management function ensures client satisfaction, retention, and organic growth goals are attained by leveraging our collective expertise to ensure exquisite client service in all that we do, acting as an extension of our client’s team to help drive ROI within their benefit.

• The Regional Account Manager serves as the strategic partner for our brokers and our clients (employers) and is responsible for managing and overseeing key relationships within their book of business with a focus on retaining and growing their book of business through analysis and proactive strategy execution.

Essential Functions

• Utilize pipeline management software to manage accounts, increase employee utilization, drive effective marketing efforts and provide new product offerings based on customer needs

• Develop solid partnerships with HR teams and broker contacts

• Monitor client and broker satisfaction through internal benchmarks and own high-level solutions to increase satisfaction and plan growth

• Follow up with clients, ability to multi-task and manage conflicting priorities without impacting deadlines, plan and execute with minimal supervision, strong work ethic, exceptional integrity

• Attend Onsite and offsite client meetings and benefit fairs with current or prospective clients; travel required throughout year and during open enrollment

• Serve as the strategic point of contact after the sales and implementation process is complete

• Work cross-functionally with internal partners to meet client and broker demands

• Travel: Overnight and day travel is expected. 25-50% travel

Required Education and Experience

• High School Diploma

• Minimum of 2-3 years of experience in B2B2C  account management and/or business-to-business sales

• Intermediate to advanced skills with MS Office, Outlook, Excel, PowerPoint, Word

• Excellent written, spoken, listening, and critical analysis skills

• Presentation Skills: Via web, phone and in person

• Ability to interact with a wide variety of behavioral and personality styles effectively and make all feel comfortable

• Able to tackle new assignments and wear multiple hats, advocating on behalf of client and Allstate Identity Protection simultaneously

• Work well independently and in a team environment

Preferred Education and Experience

• Bachelor’s Degree

• Salesforce.com experience

• Experience within servicing accounts that are employee benefits, voluntary benefits, and related   industries

Compensation and Incentive Plan:

• AIP offered base annual salary for this role is between $70,000 and $80,000 only

• This role is eligible for the annual Regional Acct Manager Incentive Plan.

AIP2024

Skills

Book Of Business, Client Satisfaction, Key Account Management, Market Trends, Relationship Building, Salesforce (Software), Strategic Collaborations, Voluntary Benefits

Compensation

Compensation offered for this role is 71,920.00 - 98,905.00 annually and is based on experience and qualifications.

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

For jobs in San Francisco, please click “here” for information regarding the San Francisco Fair Chance Ordinance.

For jobs in Los Angeles, please click “here” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.

To view the “EEO Know Your Rights” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs.

To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.

It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.

We are Allstate Identity Protection (formerly, InfoArmor), a wholly owned subsidiary of The Allstate Corporation. We go beyond the typical identity theft protection! Our Allstate Digital Footprint™, identity theft and credit monitoring services, fraud remediation and restoration services help our subscribers safeguard their personal information, data they share online, and the relationships they treasure.

Employment Criteria: The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen

Work Environment: Except for our Customer Care roles which necessitates onsite work, most other roles are remote. AIP is a remote-first company; however, our roles are open to in-office or flex work if you live in a city with a physical office location

Physical Demands: We primarily collaborate with our colleagues through virtual meetings and office collaboration tools. Employees will have to operate a laptop computer (PC or Mac available), computer software platforms, and other office productivity machinery, as necessary. Employees must be able to remain stationary for extended periods and must be able to observe and interpret written and/or verbal communication.

Additional Information: AIP provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

We are committed to the full inclusion of all qualified individuals. As part of this commitment, AIP will provide reasonable accommodations to all qualified individuals with disabilities to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment. Please let us know if you need a reasonable accommodation.

AIP uses the E-Verify employment verification program.