Presales Solution Manager (Continental US Only)

We're looking for an adaptable, tech-savvy, and ambitious Presales Solution Manager to join our revenue team. In this high-impact, customer-facing role, you will guide prospective customers through solution discovery, technical evaluation, and successful selection of Dragonboat.

You will serve as the strategic and technical bridge between our sales, product, and customer teams. To excel in this role, you need enterprise empathy with startup velocity meaning you deeply understand the governance, planning cadences, and complex workflows of large organizations, yet you execute with the speed, efficiency, and adaptability of a high-growth startup.

(Note: While this is not an individually quota-carrying role, performance and bonus are directly tied to overall sales team success.)

What You’ll Do (Responsibilities)

• Drive Technical Wins: Own all aspects of the solution selection process - including operating model discovery, solutioning, customer demos, technical evaluations, workshops, POCs, and technical validation throughout the sales process to achieve technical wins.

• Lead Deep Discovery: Uncover and map customer product operating models, planning cadences, workflows, governance structures, and data hierarchies.

• Deliver Commanding Presentations: Design and deliver tailored, high-impact demonstrations that connect overarching strategic goals to daily platform workflows.

• Configure & Solve: Hands-on configuration of accounts, data mapping, integrations, and custom use cases to prove value during evaluations.

• Manage RFI/RFPs: Own technical solution responses with clarity, precision, and credibility.

• Stay Ahead of the Curve: Continuously master Dragonboat capabilities, evolving product ops practices, and AI-enabled workflows to act as a trusted advisor to customers.