Group Account Supervisor

Avalere Health

New York, NY && Philadelphia, PA

Full-Time

Mid (3-6 yrs)

Marketing

Posted on July 31, 2026

About the role

This position manages the client services team providing tactical and strategic leadership. Works directly with the client to ensure goals and objectives are being met and takes ownership of the campaign process from inception to completion. Supervises the client services team on a day to day basis.

What you'll do

Primary contact between the client and client services team, working to ensure brand strategy is effectively communicated and understood by team members

Develops relationships and manages key opinion leaders

Has a full understanding of the client’s brand, therapeutic area and objectives

Uses independent judgment and discretion to act as a bridge between the brand and creative strategy

Manages day to day client service business to ensure projects are completed on time and within budget

Ability to anticipate client needs and make recommendations

Simultaneously handles multiple projects under pressure and tight deadlines

Leads and sets an example for the client services team delivering quality products to clients

Works with multiple departments to ensure overall quality control of projects, including providing meaningful input as to employee performance and other issues within the agency

Constantly communicates with all departments, providing necessary project updates

Provides leadership and guidance to direct reports

Performs administrative tasks necessary to meet client deliverables

Attends meetings to discuss client projects and give status updates

Performs other duties as assigned

About You

Bachelor’s Degree in Marketing, Advertising or equivalent discipline required

Pharma agency experience required.

Brand launch experience required.

7+ years client services experience within a high volume advertising agency

Must be self-motivated, professional, detail oriented, and possess excellent oral and written communication skills

Comfortable working under pressure within tight deadlines

Advanced PC experience with all MS Office Suite

What we can offer

You will receive a 401K plan with an employer match contribution up to 4% (immediately vested), as well as life insurance, disability coverage, and medical, dental, and vision plans for peace of mind. Enjoy flexible working arrangements, including hybrid and remote work, along with the option to work from anywhere across the globe two weeks each year. We provide 20 vacation days plus one personal well-being day, recognise 9 public holidays, along with gifted end-of-year holidays and an early Summer Friday finish in June, July, and August.

Access free counselling through our employee assistance program and personalized health support. Our enhanced maternity, paternity, family leave, and fertility policies provide support across every stage of your family-planning journey. You can also benefit from continuous opportunities to professionally develop with on-demand training, support, and global mobility opportunities across the business.

We encourage all applicants to read our candidate privacy notice before applying to Avalere Health.

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