Hospitality Customer Service – Hotel Reservations (Remote)

    ~$67,585 - $125,515Market Estimate
    New York
    Full-Time
    Mid (3-6 yrs)
    Customer Success & Support
    Posted on August 19, 2026
    Hospitality Customer Service – Hotel Reservations (Remote)
    Remote (U.S.-Based)
    About the Role:
    Join our team and assist clients with booking and managing hotel reservations. You’ll provide excellent customer service, offer detailed information on hotel options, and ensure a smooth reservation process—all from your home office.
    Key Responsibilities:
    Assist clients in selecting and booking hotels
    Share accurate details on amenities, pricing, and availability
    Manage and update reservation details
    Communicate promptly and professionally via phone, email, or messaging
    Qualifications:
    Strong communication and customer service skills
    Professional, detail-oriented, and self-motivated
    Basic computer skills and reliable internet connection
    Hospitality or customer service experience is a plus
    What We Offer:
    Flexible remote schedule
    Full training and booking system access
    Supportive team environment
    Income-earning possibilities based on performance
    Travel discounts and perks
    Apply today to help clients book their perfect stay with us!
    Destination wedding and travel planning company offering venue coordination, bookings, and guest travel support.
    11-50 employees
    Travel & Hospitality
    HQ: United States