Director, Advisory Delivery Operations & Project Management

Coalfire

~$125,580 - $233,220Market Estimate

United States

Full-Time

Mid (3-6 yrs)

Legal & Compliance

Leadership

Posted on October 2, 2026

What You'll Do

Working independently and collaboratively with a team to support and deliver assigned work activities

Managing assigned team: monitoring team’s performance, completing annual and midyear reviews, conducting regular 1:1 meetings, mentoring/coaching team members through all project management phases, providing time off coverage, tracking team growth and expansion needs, and completing any other tasks required to manage a high performing team of project managers

Collaborating with the Delivery Operations/Project Management Leadership to develop/update project management procedures with the goal to standardize our delivery approach, reporting, and optimization efforts across all advisory projects

Leverages technology and automation to help optimize workflows, drive innovation, and enhance operational efficiency

Creating or updating training materials and providing on-going coaching to individual project managers to ensure readiness to manage projects consistently and deliver projects with excellence

Working closely with the Delivery Operations/Project Management Leadership to achieve delivery utilization targets and other Coalfire key performance metrics

Escalating client and project issues to the Delivery Operations/Project Management Leadership to inform and engage the necessary resources to address issues

Take the lead in risk reporting and identify high risk clients and escalate ideas to Delivery Operations/Project Management Leadership

Collaborating with the Delivery Operations/Project Management Leadership, the quality management team, the sales team, and the delivery team members to drive for the best customer experience

Executing and controlling project management work as an individual and providing oversight of assigned team’s performance on client engagements

Guiding projects through proactive risk identification, mitigation and issues management

Managing overall project coordination: scheduling, assigning tasks, enabling clear and consistent client communication, and escalating issues when necessary to ensure successful resolution and project completion

Creating and executing project work plans and revising those work plans as appropriate to meet changing needs and requirements

Leading project status meetings to include information regarding schedules, data requirements & assignments

Communicating project resources needed and collaborating with teams to assign individual responsibilities

Interfacing with clients through entire engagement and interacting with numerous levels of client organizations

Establishing and maintaining a positive, collaborative relationships with clients

Remote position; travel for client or internal needs as required, up to 25%.

What You'll Bring

10+ years of project management or equivalent job experience
5+ years of external client facing experience in a consulting, professional servifes, technology, compliance or related environment.
5+ years of experience leading project managers, project management teams, or cross functional delivery organizations, with demonstrated success as a player-coach.
3+ years of experience in adapting technology automations into process improvement strategies
Strong thought leadership in integrating process improvement strategies
Ability to proactively take the lead on client and project escalation and ongoing risk management
Understanding of project/practice management best practices and proven success with leading cross functional project teams independently for the full project lifecycle
Excellent communication skills including executive level communication experience
Understanding of the essential business practices of a project management team within a professional consulting organization
Strong presentation and organizational skills
Bachelor's Degree in Business Administration or related field

Bonus Points

Experience or familiarity with AI automation as a tool for process improvement
Consulting/professional services experience, familiarity with managing large and complex IT projects, cloud platform and compliance experience a plus
Strong understanding of security principles, policies and industry best practices
Hybrid and Agile delivery methodology experience
Experience building and establishing PMO processes
Hands on experience with Agile tooling suite (i.e. Jira and Confluence)
Experience with Smartsheet
Understanding of resource management best practices

Preferred Certifications

Certified Scrum Master (CSM) or Project Management Professional (PMP) is strongly preferred
Lean Six Sigma
ITIL Certification
CISM
Security +
AWS or GCP cloud certifications

Why You’ll Want to Join Us

At Coalfire, you’ll find the support you need to thrive personally and professionally. In many cases, we provide a flexible work model that empowers you to choose when and where you’ll work most effectively – whether you’re at home or an office.

Regardless of location, you’ll experience a company that prioritizes connection and wellbeing and be part of a team where people care about each other and our communities. You’ll have opportunities to join employee resource groups, participate in in-person and virtual events, and more. And you’ll enjoy competitive perks and benefits to support you and your family, like paid parental leave, flexible time off, certification and training reimbursement, digital mental health and wellbeing support membership, and comprehensive insurance options.

At Coalfire, equal opportunity and pay equity is integral to the way we do business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Coalfire is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact our Human Resources team at HumanResourcesMB@coalfire.com.

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