Sales Engineer – Canada

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.

Aperçu de l’entreprise

Chez Motorola Solutions, nous pensons que tout commence par nos employés. Nous sommes une communauté mondiale soudée, unie par la volonté incessante de contribuer à la sécurité des personnes partout dans le monde. Nous concevons et connectons des technologies qui contribuent à protéger les personnes, les biens et les infrastructures. Nos solutions favorisent la collaboration essentielle pour améliorer la sécurité des populations, des écoles, des hôpitaux, des entreprises et, finalement, des nations. Connectez-vous à une carrière qui compte et aidez-nous à bâtir un avenir plus sûr.

Department Overview

Silvus Technologies, a leading provider of advanced MANET and MIMO communications systems, is reshaping mesh network technology for mission-critical applications – on the ground, in the air and at sea. Its battle-proven StreamCaster family of MANET radios and proprietary MN-MIMO waveform provides the vital communications link for defense, law enforcement and public safety agencies around the world, and in the toughest operational environments.

With deep roots in DARPA research, Silvus Technologies develops world-class advanced communications technologies that are reshaping the tactical communications landscape. From pure line-of-sight to extreme non-line-of-sight, Silvus radios form a self-healing, self-forming mesh network, enabling secure and reliable connectivity, including video and high-bandwidth data.

Silvus Technologies is a wholly owned subsidiary of Motorola Solutions, Inc.

Job Description

 Would you like to join an incredibly talented group of people, doing very challenging work, with the prime directive of “Keeping Our Heroes Connected”?

THE OPPORTUNITY 

Silvus is seeking a Sales Engineer to work closely with the Sales, Marketing, and Business Development teams to provide our customers with tailored solutions to meet their needs. This role participates in technical sales, demonstrations, and support of the Silvus family of advanced multi antenna MIMO radio and mesh networking solutions. This position plays a key role in influencing product development.  

This position reports to the Director of Sales Engineering on the Sales Engineering team. The opportunity is well-suited for an entrepreneurial technologist who enjoys interacting with customers, has a healthy sense of adventure, and enjoys traveling.

 

While this position is 100% remote, candidates must be based in Ottawa, Canada and willing to travel up to 50% of the time.

The following is a list of at least some of the current essential job functions of the position. Management may assign or reassign duties and responsibilities at any time at its discretion.

ROLE AND RESPONSIBILITIES

• Provide pre- and post-sales technical support including system planning, customer training, system optimization, etc.

• Become an expert on the operation and application of Silvus' unique radio and networking solutions and its advantages over competing technologies.

• Prepare and conduct product demonstrations for customer visits and equipment evaluations.

• Visit customer sites to provide technical support and deliver training.

• Troubleshoot failures and abnormal situations in the field.

• Collect and analyze field failures and abnormalities and provide feedback to the development team.

• Help the Design Engineers reproduce and troubleshoot problems.

• Participate in resource allocation and hardware maintenance to support different sales and business development activities.

• Help drive future product development.

• Travel requirements – 50%; frequent travel for meetings, events, and demonstrations.

• Perform other related duties of which the above are representative.

REQUIRED QUALIFICATIONS

•  Bachelor’s degree in Electrical Engineering or other related technical fields with at least 2 years of demonstrated experience in a pre-and post-sales technical support position; or High School Diploma/GED with at least 6 years of experience in a pre-and post-sales technical support position.

• Proficiency with radio frequency instruments such as signal generators and spectrum analyzers.

• Willingness to travel and work at customer sites.

• Must be based in Ottawa, Canada. 

• All employment is contingent upon the successful clearance of a background check. 

PREFERRED KNOWLEDGE, SKILLS, AND ABILITIES

• Familiarity with Linux.

• Proficiency with TCP/IP protocol and networking.

• Experience with operating and testing IP radios/modems.

• Knowledge of wireless communication systems, radio frequency signal propagation, and digital communication technologies.

• Proficiency with programming languages such as C/C++.

• Excellent organization skills and attention to detail.

• Demonstrated written and verbal communication skills. 

 

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS

• Trade shows.

• Outdoor environment for demos.

• Occasional exposure to heat, cold, and allergens while performing tests or demonstrations in the field.

• Lift equipment up to 50 lbs. for the set-up of demonstrations and testing.

 

COMPENSATION: $80,000 - $120,000 / annual base salary plus commissions. OTE potential: up to $170,000.

#silvuscareers

Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. 

Basic Requirements

•  Bachelor’s degree in Electrical Engineering or other related technical fields with at least 2 years of demonstrated experience in a pre-and post-sales technical support position; or High School Diploma/GED with at least 6 years of experience in a pre-and post-sales technical support position.

• Must be based in Ottawa, Canada. 

• All employment is contingent upon the successful clearance of a background check. 

Travel Requirements

25-50%

Relocation Provided

None

Position Type

Experienced

Referral Payment Plan

Yes

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. 

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.

Motorola Solutions adopte, favorise et promeut les principes de diversité, d’équité et d’inclusion. Nous encourageons et accueillons les candidatures de toutes les personnes qualifiées, quelles que soient leur race, origines ethnique, religion ou croyance, orientation sexuelle, identité et expression sexuelle, statut d’anciens combattants ou tout autre statut protégé par la Loi.

Nous sommes fiers de notre culture axée sur les personnes et les communautés, encourageant ainsi chaque Motorolan d’être la version la plus authentique de lui-même dans ses responsabilités afin de tenir la promesse d’un monde plus sécuritaire.

Si vous souhaitez vous joindre à notre communauté mais croyez que vous ne possédez pas toutes les exigences requises pour le poste convoité, nous aimerions tout de même connaître les raisons pour lesquelles vous pensez être un excellent candidat pour notre équipe.

Nous offrons également des mesures d’adaptation pendant toutes les étapes du processus d’embauche afin de favoriser l’inclusion des personnes vivant avec un  handicap physique et/ou mental. Pour demander un aménagement, veuillez remplir ce formulaire d'aménagement raisonnable afin que nous puissions vous aider.