Join the People Helping People

Velera is the nation’s premier payments credit union service organization (CUSO) and an integrated fintech solutions provider. The company serves more than 4,000 financial institutions throughout North America, operating with velocity to help our clients keep pace with the rapid momentum of change and fuel growth in the new era of financial services. Our purpose: We accelerate partners’ success through innovative financial technology solutions and inspired service.

The Benefits Partner – Leave Administration and Wellness Programs position adds value to Velera through the analysis, administration and communication of all employee Leaves and wellbeing programs. The Benefit Partner- Leave Administration and Wellness Programs will support, leave of absences, paid time off plans, wellbeing/wellness program, tuition reimbursement, leave administration programs, policies, and vendor relationship, and consults employees on benefits and leaves help tickets.

• Maintain employee leave and accommodation requests and ensure day to day operations for leave requests are accurate, timely, compliant, and ensuring high level of service to managers and employees.
• Maintain employee leave of absence and wellbeing information in the HRIS system to ensure accurate data records are collected and maintained.
• Perform biweekly data audits to review errors to ensure accurate data is collected for benefits.
• Assists the Leaves and Wellbeing Manager and others on the Annual Benefit Renewal and Enrollment, and general support of the benefits team's annual enrollment.
• Produce benefit and wellbeing reports for management on a regular basis, utilizing Excel, Word and other tools.
• Tracks and oversees leave of absence cases and maintains documentation and accurate reporting to keep HR Business Partners and managers informed of leave dates and necessary details.
• Assist employees with a wide variety of escalated benefits inquiries; Consults with internal and external parties as necessary to devise a solution to resolve the issues.
• Oversee the administrative processes for Tuition reimbursements to ensure they are handled in an efficient, timely manner.
• May created education or communications materials and present to small groups on wellbeing and deferred compensation enrollment.
• Support annual processes and partnerships with vendors and brokers.
• Will maintain and update well-being related information and policies on the company intranet and the external benefit site.
• Keep abreast of time off plans, leave and wellbeing programs and practices; by staying current with changes through training, professional networks and governmental regulations.
• Supports and administers the Benefits and Wellbeing Team in managing a variety of benefit, wellbeing and leave of absence programs and policies as requested including wellbeing program administration.
• Ability to manage multiple projects, work in fast-paced environment, and meet deadlines
• Ability to exercise discretion and independent judgment in making decisions and interact effectively and positively with all levels of personnel, visitors and vendors
• Ability to maintain confidentiality of materials handled
• Perform other duties as assigned.
   

Qualifications

• Bachelor’s degree preferred. 
• 3 years experience in Benefits or 5+ years HR experience or combination of both.
• 3+ years experience in leave of absence administration.
• Strong understanding of Leaves compliance, including FMLA and ADA.
• Workday experience preferred.
• Proficient in Word and Excel, reporting, and auditing.
• Certified in Leaves Management preferred.

About Velera

At Velera we are committed to fostering a workplace where every employee feels valued, respected, and connected. We understand, attract and engage a diverse workforce where every employee can live up to their full potential; ensuring that our employee base reflects the consumers we serve. The result of this effort is an inclusive environment where diverse talent thrives. We strive to foster a safe and inclusive work environment for people to bring their authentic selves in order to build a better community within our company and with our partners.   Learn more about our commitment to Diversity, Equity, and Inclusion HERE!

Pay Equity

Actual Pay will be adjusted based on experience and other job-related factors permitted by law.

Great Work/Life Benefits!

• Competitive wages

• Medical with telemedicine

• Dental and Vision

• Basic and Optional Life Insurance

• Paid Time Off (PTO)

• Maternity, Parental, Family Care

• Community Volunteer Time Off

• 12 Paid Holidays

• Company Paid Disability Insurance

• 401k (with employer match)

• Health Savings Accounts (HSA) with company provided contributions

• Flexible Spending Accounts (FSA)

• Supplemental Insurance

• Mental Health and Well-being: Employee Assistance Program (EAP)

• Tuition Reimbursement

• Wellness program

• Benefits are subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions

Velera is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law.

Velera is an Equal Opportunity Employer that complies with the laws and regulations set forth in the following "EEO is the Law" Poster. Velera will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the legal duty to furnish information.

Velera is an E-Verify Employer. Review the E-Verify Poster here.  For information regarding your Right To Work, please click here.

This role is currently not eligible for sponsorship.

As an ongoing commitment to reasonably accommodate individuals with disabilities please contact a recruiter at recruiters@velera.com for assistance.