Are you a customer-focused professional who thrives on keeping things organized and running smoothly? Scripps Sports is looking for a Sales Support Assistant to be an essential part of our sales team's success. In this role, you'll handle the critical day-to-day operations that keep our advertising campaigns on track—from order entry and billing accuracy to providing exceptional customer service. If you're detail-oriented, tech-savvy, and love solving problems, we'd love to have you on our team!

Remote – Scripps offers a remote work option for this position.

WHAT YOU'LL DO

• Input orders for inserts and other advertising in Ad management system; modify or delete existing orders as needed
• Execute corrections to existing orders as provided by, sales, accounting or customer feedback.
• Communicate late orders to sales leadership, design and layout staff.
• Identify and correct any billing errors or issues prior to end of month.
• May assist Sales manager on all special project details including but not limited to production schedule, rate authorization and non ad department communication.
• May facilitate & process sales presentations.
• Generate sales reports and ad schedules.
• Attend sales training and planning meetings.
• Research problems that develop with accounts and troubleshoot the issue developing a satisfactory conclusion for the property and the customer needs.
• Handles the daily general clerical functions such as filing, answering phones, creating correspondence and calculating rates to quote to customers when they call.
• Contacts clients as needed regarding, ad materials, pricing, billing.
• Provide exemplary customer assistance.
• Adheres to company policy and assigned standards of performance.
• Other duties as assigned.

WHAT YOU'LL NEED

• High School diploma or equivalent required.
• 0-2 years experience in a related field.
• Some college preferred.

WHAT YOU'LL BRING

• Strong Customer Service skills.
• The ability to read, analyze, and interpret sales demographics information and creative layouts.
• Must have the ability to generate reports, business correspondence, and presentations.
• Strong communication skills and the capability to effectively respond to questions from managers, colleagues and customers.
• Must have the ability to calculate figures related to the advertising rate packages.
• Proficient use of Microsoft Office (Excel, Word, Outlook.)
• Must have the ability to learn new software programs such as ad order entry and customer relations management software.
• Must have good organizational skills and the ability to meet deadlines.

#LI-SM2 #LI-Remote

If you are a current Scripps employee, please do not apply on this site. Please access our internal career site at Worklife > My Info > View Open Positions at Scripps.

SCRIPPS’ COMMITMENT TO A CULTURE THAT CREATES CONNECTION:

At Scripps, we are committed to a culture that reflects the audiences and communities we serve. We are intentional about creating an environment where employees, our audiences and other stakeholders feel valued and inspired to reach their full potential and create connections. To successfully deliver on this commitment, we must understand and reflect the values and perspectives those around us embody. That process begins by looking inward to build and celebrate a respectful workplace where everyone feels a sense of belonging and connection. By continuing to cultivate an environment where all employees have a fair chance to succeed, are included, valued, and seen, we will strengthen the connections that drive positive business impact and align with our core purpose. 

ABOUT SCRIPPS:

The E.W. Scripps Company (NASDAQ: SSP) is a diversified media company focused on creating connection. As one of the nation’s largest local TV broadcasters, Scripps serves communities with quality, objective local journalism and operates a portfolio of more than 60 stations in 40+ markets. Scripps reaches households across the U.S. with national news outlet Scripps News and popular entertainment brands ION, ION Plus, ION Mystery, Bounce, Grit and Laff. Scripps is the nation’s largest holder of broadcast spectrum. Scripps Sports serves professional and college sports leagues, conferences and teams with local market depth and national broadcast reach of up to 100% of TV households. Founded in 1878, Scripps is the steward of the Scripps National Spelling Bee and its longtime motto is: “Give light and the people will find their own way.”

As an equal employment opportunity employer, The E.W. Scripps Company and its affiliates do not discriminate in its employment decisions on the basis of race, sex, sexual orientation, transgender status, gender, color, religion, age, genetic information, medical condition, disability, marital status, citizenship or national origin, and military membership or veteran status, or on any other basis which would be in violation of any applicable federal, state or local law. Furthermore, the company will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship for the company.