Senior Data Operations Coordinator I

• International Data Solutions Operations ( Audience Measurement is a department that responsible for collecting data from field and data delivery to our client

• The supervisor is responsible for monitoring the projects and making sure all projects have been following the right procedures, meet the timelines, and have good quality.

POSITION SUMMARY

• Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to interviewers

• Organize workflow and ensure that interviewers understand their duties or delegated tasks

• Monitor employee productivity and provide constructive feedback and coaching

• Need to travel outside the domicile town (if needed)

• Receive complaints and resolve problems

• Maintain timekeeping and personnel records

• Pass on information from upper management to interviewers and vice versa

• Prepare and submit performance reports

• Hire and train new interviewers

• Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises