Marketing & Communications Specialist
About us:
3Pillar is an AI transformation partner on a mission to help enterprises build the AI-native products and intelligent agents that will define the next era of business. With teams across North America, Europe, Latin America, and Asia, we work with the most ambitious companies in financial services, healthcare, media, and technology — helping them move faster, modernize boldly, and compete on their own terms. Our HelixAI platform and Helix Pods delivery model put our engineers at the center of real agentic transformation — doing work that is open, portable, and built to last. We are building the future of enterprise AI.
About the Role:
The Marketing & Communications Specialist is responsible for executing marketing and communication initiatives that strengthen the company's brand presence, support business development, and enhance employee engagement. This role focuses on the day-to-day execution of digital marketing, internal communications, website management, social media, and content publishing.
Working closely with Sales, Product, Innovation, Talent , and business leaders, the specialist coordinates the creation, organization, and publication of marketing and communication assets across multiple channels, ensuring consistent, timely, and high-quality communications.
Marketing & Content Management
Maintain and update the company website, ensuring content remains accurate, current, and aligned with business priorities.
Manage day-to-day execution of the company's social media channels, including scheduling, publishing, and monitoring content.
Coordinate the publication of marketing materials, customer success stories, case studies, thought leadership articles, videos, and other digital assets.
Organize and maintain the marketing content repository to ensure materials are easily accessible and up to date.
Support Sales by publishing and maintaining sales enablement materials.
Internal Communications
Coordinate and execute the internal communications calendar.
Develop and distribute company-wide communications, announcements, newsletters, leadership updates, and organizational messages.
Partner with leaders across the business to gather content and ensure timely communication of key initiatives.
Support internal campaigns that promote company initiatives, events, and employee engagement.
Partner with the Talent team to coordinate and support quarterly All Hands meetings.
Employer Branding
Partner with Talent Acquisition and HR to execute employer branding initiatives.
Support recruitment marketing campaigns across social media, careers pages, and other communication channels.
Publish employee stories, culture content, and employer brand materials.
Assist in promoting company participation in industry events, awards, and community initiatives.
Cross-functional Coordination
Work closely with Sales, Product, Delivery, Innovation, HR, and other stakeholders to collect, review, and publish marketing and communication content.
Coordinate with external agencies, designers, and vendors as needed.
Ensure all published materials follow corporate branding and communication guidelines.
Marketing Operations
Maintain marketing calendars and publishing schedules.
Monitor website and social media performance metrics and prepare basic reports.
Support event communications and digital promotion for webinars, conferences, and internal events.
Assist with administrative coordination of marketing projects and campaigns.
Bachelor's degree in Marketing, Communications, Journalism, Business, or a related field.
7+ years of experience in marketing, communications, digital marketing, or content management.
Experience maintaining websites and managing social media platforms.
Experience coordinating internal communications in a corporate environment is preferred.
Marketing & Communications
Website content management
Social media management
Content publishing
Internal communications
Employer branding
Digital marketing
Copywriting and editing
Marketing collateral coordination
Content organization
Technical
Content Management Systems (WordPress)
LinkedIn and other social media platforms
Canva or Adobe Creative Suite (preferred)
Marketing automation tools (preferred)
Basic analytics tools (Google Analytics, LinkedIn Analytics, etc.)
AI productivity tools for content creation and editing (e.g., ChatGPT, Claude, Canva AI)
Professional Skills
Excellent written and verbal communication
Strong organizational and project coordination skills
Attention to detail
Ability to manage multiple priorities
Stakeholder management
Collaboration across cross-functional teams
Proactive and execution-oriented
Customer service mindset
At 3Pillar, we create an environment where people can do their best work while maintaining a healthy work-life balance.
Our culture is guided by four core values: Collaboration, Outperform, Respect, and Evolve—the principles that shape how we work, grow, and succeed together.