Collections Associate (Aderant)

The Collections Analyst will assist in managing day-to-day collections operations for firm partners and will establish and maintain a system of monitoring and encouraging cash receipts. This involves getting all billing admins and Billing Attorneys to focus on collections, to include follow- up. 

Location: Remote 

Shift: Mon-Fri, 10am - 7pm 

Job duties

(* denotes an “essential function”)

• *Responsible for monitoring and collection of outstanding invoices through direct contact and follow-up with each partner and client as assigned and pursuant to firm policy to ensure timely remittance.

• *Generate and/or revise monthly client reminder statements as outlined pursuant to firm policy and departmental procedures.

• *Provide reports reflecting accounts receivable analyses, DSO, potential and existing bad debt reserves, agreed upon metrics and key performance indicators based on established frequency or as requested.

• *Provide budgeting, forecasting and ad hoc reporting specific to client needs, including                     participating in meetings with firm management.

• *Work closely with senior management and report on daily activities to resolve issues before they impact collections results.

• *Create estimates of projected collections and adhere to client deadlines; provide rolling updates regularly throughout the month.

• *Prepare documents for write-off of accounts receivable adhering to the firm’s approval policy.

• *Assist in transitioning matters handled by departing attorneys to other attorneys of the Firm; determine which matters are inactive to facilitate matters to be closed where appropriate; work with the departed attorney to collect open invoices. 

• *Research and monitor unapplied payments.

• *Monitor payment arrangements to ensure compliance with payment terms.

• Develop strong working relationships with assigned Partners to provide best in class customer service support for all related client collection needs.

• Identify problems or issues in processes and implement solutions bringing bottom line results.

• Meet or exceed all assigned deadlines.

• The daily make-up of tasks for this position may vary depending on the client or department’s needs.

Working conditions

• Position operates at sites with maximum of 24/7 operations.  Individual shift requirements will vary by site.

• Ability to work overtime as needed.

• Work is performed in a professional work environment and/or work from home setting.

• Business casual and/or professional attire required.