Implementation Operations Manager
Inovalon was founded in 1998 on the belief that technology, and data specifically, would empower the transformation of the entire healthcare ecosystem for the better, improving both outcomes and economics. At Inovalon, we believe that when our customers are successful in their missions, healthcare improves. Therefore, we focus on empowering them with data-driven solutions. And the momentum is building.
Together, as ONE Inovalon, we are a united force delivering solutions that address healthcare’s greatest needs. Through our mission-based culture of inclusion and innovation, our organization brings value not just to our customers, but to the millions of patients and members they serve.
Job Summary:
The Implementation Operations Manager will be responsible for the Operations of the Technology organization to support enterprise-wide strategic business objectives. The individual in this role partners with leaders and external stakeholders to achieve meaningful results. The Implementation Services Operations Manager will be responsible for defining, championing and improving processes that are related to building software.
This role will also be responsible for designing and generating reports in support of engineering organization management including people processes for global team, financial and budget management, and related tracking.
Essential Functions
- Responsible for successful execution of Technology Department processes, initiatives & financial performance;
- Designing, implementing, managing & improving processes that are related to supporting, maintaining & optimizing department performance and execution;
- Responsible for reporting to measure, track & manage key performance metrics (including organizational management, financial & budget);
- Engage stakeholders across the organization & global teams to ensure deliverables are delivered on time & according to plan; and
- Manage all global people processes including onboarding, team assignments and global team tracking and support.
- Maintain compliance with Inovalon’s policies, procedures and mission statement;
- Uphold responsibilities relative to the separation of duties for applicable processes and procedures within your job function; and
- Travel requirement for this position will include less than 5% locally usually for training purposes.
Qualifications
• Bachelor’s Degree in Arts/Sciences (B.A./B.S.) in Information Systems, Business or comparable relevant experience
• 8+ Years progressive experience in Operations or Program Management in a corporate enterprise
• Experience managing risks, driving decisions and moving initiatives forward to completion
• Experience managing geographically distributed and culturally diverse employees
Work Experience
- 8+ Years progressive experience in Operations or Program Management in a corporate enterprise required
- Experience managing risks, driving decisions and moving initiatives forward to completion required
- Experience managing geographically distributed and culturally diverse employees required
Inovalon Offers a Competitive Salary and Benefits Package
In addition to the base compensation, this position may be eligible for performance-based incentives.
The actual base pay offered may vary depending on multiple factors including, but not limited to, job-related knowledge/skills, experience, business needs, geographical location, and internal equity. At Inovalon, it is not typical for an individual to be hired at or near the top end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.
Inovalon invests in associates to help them stay healthy, save for long-term financial goals, and manage the demands of work and personal commitments. That’s why Inovalon offers a valuable benefits package with a wide range of choices to meet associate needs, which may include health insurance, life insurance, company-paid disability, 401k, 18+ days of paid time off, and more.
This position is not eligible for immigration sponsorship (e.g. H-1B, TN, or E-3). Applicants must be authorized to work in the United States as a condition of employment. (This is only applicable for US-based positions)
If you don’t meet every qualification listed but are excited about our mission and the work described, we encourage you to apply. Inovalon is most interested in finding the best candidate for the job, and you may be just the right person for this or other roles.
By embracing inclusion, we enhance our work environment and drive business success. Inovalon strives to provide equal opportunities to the communities where we operate and to our clients and everyone whom we serve. We endeavor to create a culture of inclusion in which our associates feel empowered to bring their full, authentic selves to work and pursue their professional goals in an equitable setting. We understand that by fostering this type of culture, and welcoming different perspectives, we generate innovation and growth.
Inovalon is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirement.
To review the legal requirements, including all labor law posters, please visit this link
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