About the role
As an Account Director, you'll be a self-sufficient, dynamic account partner for clients, providing regular strategic counsel to help pharmaceutical marketers navigate the rapidly changing healthcare landscape and drive brand growth. You will be required to establish and maintain senior client level contact, leading to positive and effective client/agency relationships.
What you'll do
Relationship master, able to confidently build client relationships and provide best in class client service
Demonstrate strong facilitation and meeting management skills, able to run client sessions without additional senior level account support
Able to develop a deep understanding of the client's market, trends, influencers, competitors, key players, budget and performance metrics
Offer proactive multichannel and digital marketing guidance, grounded in a deep understanding of brand strategic imperatives, clinical data, industry best practices and emerging trends
Lead the agency team in developing multichannel marketing strategies and campaigns, including but not limited to the annual brand planning process, that drive engagement and growth for client’s brands
Able to facilitate a client through new work scope definition and subsequently document the details in the Statement of Work in partnership with delivery team and subject matter experts
Develop and maintain revenue projections, identifying growth opportunities on assigned businesses to create additional value for the client and agency
Accountable for the financial health of their accounts, including oversight of revenue projections, project profit margins, and timely invoicing and payments
Collaborate with cross-functional agency team members by providing objective direction and feedback that inspires innovative, creative ideas and tactics that have measurable impact
A natural problem solver, identifies and diffuse conflict situations, establishing consensus to drive the team toward solutions
Effectively manages the dynamics of working with client’s agency, vendor and media channel partners to the benefit of the brand
About you
8+ years of agency account management experience, with at least 5 years of pharmaceutical advertising experience
BA/BS degree required
Must possess a deep and thorough understanding of the pharma/healthcare advertising industry, including new product launches
Experience leading digital marketing initiatives
Strong digital omni-channel background
Demonstrated effectiveness in managing multiple clients across an organization and agency partners
Marketing acumen and demonstrated experience in leading an integrated agency team in brand planning, budget development, execution and measurement
Demonstrated success at developing valued relationships with senior-level clients, and building relationships across all client levels
Demonstrated success as strategic partner to clients
Demonstrated presentation, verbal, written and communication skills
Must demonstrate hands-on proficiency in developing and delivering presentations in PowerPoint
What we can offer
You will receive a 401K plan with an employer match contribution up to 4% (immediately vested), as well as life insurance, disability coverage, and medical, dental, and vision plans for peace of mind. Enjoy flexible working arrangements, including hybrid and remote work, along with the option to work from anywhere across the globe two weeks each year. We provide 20 vacation days plus one personal well-being day, recognise 9 public holidays, along with gifted end-of-year holidays and an early Summer Friday finish in June, July, and August.
Access free counselling through our employee assistance program and personalized health support. Our enhanced maternity, paternity, family leave, and fertility policies provide support across every stage of your family-planning journey. You can also benefit from continuous opportunities to professionally develop with on-demand training, support, and global mobility opportunities across the business.
