Online Reservation Specialist – Fully Remote

    ~$74,375 - $138,125Market Estimate
    Seattle, Washington
    Full-Time
    Mid (3-6 yrs)
    Human Resources
    Posted on September 22, 2026

    Job Title: Online Reservation Specialist – Fully Remote

    About Us:

    We create seamless and memorable travel experiences by connecting clients to the perfect hotels, resorts, and accommodations across the globe. Whether it’s a luxury escape, romantic getaway, or family vacation, we’re committed to exceptional service and personalized planning from start to finish.

    Position Overview:

    We are seeking a highly organized and detail-oriented Online Hotel Reservationist to join our fully remote team. In this role, you’ll assist clients with hotel and resort bookings, manage reservation details, and ensure an accurate and smooth booking process. If you enjoy hospitality, customer service, and working behind the scenes to make travel dreams come true, this role is for you.

    Key Responsibilities:
  1. Assist clients with booking hotels, resorts, and other accommodations through online platforms

  2. Research and recommend lodging options based on destination, budget, and preferences

  3. Process reservations, updates, and modifications accurately and efficiently

  4. Maintain organized records of bookings, client requests, and confirmations

  5. Communicate professionally with clients and supplier partners via email, phone, and chat

  6. Stay informed on hotel promotions, cancellation policies, and destination trends

  7. Collaborate with team members to ensure client satisfaction throughout the booking process

  8. Qualifications:
  9. Previous experience in hotel booking, hospitality, or customer service preferred

  10. Excellent communication skills and a client-focused attitude

  11. Strong attention to detail and ability to manage multiple bookings at once

  12. Proficient in using online systems, booking platforms, and digital communication tools

  13. Ability to work independently in a remote environment

  14. Must be 18 years or older with access to a computer and reliable internet

  15. Interest in travel and helping others plan comfortable, memorable stays

  16. What We Offer:
  17. Fully remote work with flexible scheduling

  18. Training and development opportunities in the travel and hospitality industry

  19. Supportive team environment with growth potential

  20. Access to professional booking tools and supplier resources

  21. Incentive opportunities and travel perks

  22. Work Environment:

    This is a fully remote position ideal for individuals who are detail-oriented, self-motivated, and enjoy delivering excellent service through online booking and coordination.
    Destination wedding and travel planning company offering venue coordination, bookings, and guest travel support.
    11-50 employees
    Travel & Hospitality
    HQ: United States