Remote Source

    Provider Data Management (PDM) Specialist

    Certify
    Pune && New Delhi, Mumbai, Bangalore, Chennai, Hyderabad, Ahmedabad
    Full-Time
    Mid (3-6 yrs)
    Customer Success & Support
    Posted on March 1, 2026
    About the role:
    As a pivotal member of the team, you will be responsible for supporting the implementation and onboarding process for new client partners at CertifyOS, including facilitating Provider Data Management (PDM) configuration for clients seeking to expand their scope of services. This involves working closely with the Implementation leader, internal partner teams, and client stakeholders to execute the standard process for the successful implementation of the CertifyOS Provider Data Management product and associated services. Your role will be instrumental in maintaining a seamless client journey and setting our clients up for success. Additionally, you will participate in the Provider Data Management feedback loop to optimize existing processes and tooling, and, as a pioneer in this new role, provide feedback and suggestions for its continued development.

    What you’ll do:
    In this role, you will support the implementation and onboarding process for new client partners, managing multiple implementations simultaneously. You will work cross-functionally with key stakeholders from various teams, utilizing multiple tools to drive successful PDM configuration and launch. A key part of the role is supporting clients as they complete standard implementation tasks and learn to use the CertifyOS platform, which includes generating supporting implementation documentation to drive client alignment and successful PDM configuration. You will be expected to maintain a seamless client experience from contract execution to go-live, demonstrate critical thinking through creative problem solving and risk mitigation for client implementations, and be responsible for tactical setup work to ensure a timely and complete go-live for Provider Data Management clients.
    What you’ll need:
  1. Required
  2. 5+ years of professional experience overall
  3. 3+ years of experience in software implementation, project management, or a management consulting role
  4. Excellent organizational skills and a strong detail-oriented mindset
  5. Strong critical thinking and problem-solving skills
  6. Outstanding presentation, reporting, and communication skills with the ability to tailor the delivery of a message or training to a variety of audiences
  7. Ability to interact and collaborate with product, engineering, and operations teams both internally and externally
  8. Ability to give and receive feedback and think critically about how to drive efficiency in the CertifyOS Implementation process
  9. Ability to work US based hours (EST preferred)

  10. Preferred
  11. Strong understanding of provider data management universe
  12. Demonstrated proficiency with systems, spreadsheets, databases, and applications (Google Suite, Salesforce, Jira, Confluence, Monday.com)
  13. Experience with Python, SQL, and/or GCP

    14. Apply for this position

    Company:  Certify

    Provides provider data infrastructure platform that cleanses, validates and unifies healthcare provider information.
    ✅ Remote-First Company
    51-200 employees
    Healthcare & Life Sciences
    HQ: United States
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