PS, Solution Architect /Forward Deployment Engineer ( Armis/ Veza)

    ~$103,950 - $193,050Market Estimate
    United States
    Full-Time
    Mid (3-6 yrs)
    Engineering & Development
    Posted on October 20, 2026

    About the Role

    We are hiring a Forward Deployment Engineer (FDE) to operate at the intersection of engineering, product, and customer success. This is a field engineering role—not sales engineering—focused on hands-on deployment, troubleshooting, and driving real product outcomes inside customer environments.

    You will work directly with customer engineering teams to implement, configure, and optimize our Application Security (AppSec) solutions. Your mission is simple: make customers successful, remove friction, and ensure the product delivers real value in production.

    What You’ll Do

    Customer Deployment & Enablement

    • Lead hands-on deployment, configuration, and integration of AppSec solutions in customer environments

    • Work directly with developers, engineering managers, and security teams to operationalize the platform

    • Ensure customers move from initial setup to advanced use cases quickly

    Field Engineering & Troubleshooting

    • Act as the front line for technical problem-solving in real-world environments

    • Debug issues across infrastructure, APIs, and application layers

    • Identify product gaps and, when needed, fix bugs or contribute code alongside engineering

    Customer Success & Adoption

    • Drive successful outcomes across multiple customers simultaneously

    • Keep high-value customers engaged, productive, and expanding usage

    • Partner closely with Customer Success on POVs, onboarding, and adoption strategies

    Product Feedback & Improvement

    • Gather real-world usage insights and translate them into actionable product feedback

    • Collaborate with engineering to improve usability, performance, and scalability

    • Help make the product easier to deploy, configure, and operate

    Application Toolkit

    Pro

    Tailor your resume and cover letter for PS, Solution Architect /Forward Deployment Engineer ( Armis/ Veza).

    Company:  ServiceNow

    Provides a cloud-based platform for automated business workflows and digital transformation solutions.
    10001+ employees
    Software & IT Services
    HQ: United States