About the Role
We are hiring a Forward Deployment Engineer (FDE) to operate at the intersection of engineering, product, and customer success. This is a field engineering role—not sales engineering—focused on hands-on deployment, troubleshooting, and driving real product outcomes inside customer environments.
You will work directly with customer engineering teams to implement, configure, and optimize our Application Security (AppSec) solutions. Your mission is simple: make customers successful, remove friction, and ensure the product delivers real value in production.
What You’ll Do
Customer Deployment & Enablement
Lead hands-on deployment, configuration, and integration of AppSec solutions in customer environments
Work directly with developers, engineering managers, and security teams to operationalize the platform
Ensure customers move from initial setup to advanced use cases quickly
Field Engineering & Troubleshooting
Act as the front line for technical problem-solving in real-world environments
Debug issues across infrastructure, APIs, and application layers
Identify product gaps and, when needed, fix bugs or contribute code alongside engineering
Customer Success & Adoption
Drive successful outcomes across multiple customers simultaneously
Keep high-value customers engaged, productive, and expanding usage
Partner closely with Customer Success on POVs, onboarding, and adoption strategies
Product Feedback & Improvement
Gather real-world usage insights and translate them into actionable product feedback
Collaborate with engineering to improve usability, performance, and scalability
Help make the product easier to deploy, configure, and operate
Tailor your resume and cover letter for PS, Solution Architect /Forward Deployment Engineer ( Armis/ Veza).