Manager, Patient Engagement

Joining AbbVie means you will be part of a team of outstanding professionals dedicated to making a remarkable impact on patients' lives. At AbbVie, we conduct ground-breaking science on a global scale every day. AbbVie Canada is one of the Best Workplaces in Canada whereby 92% of our employees are proud to say they work for AbbVie.

When choosing your career path, choose to be remarkable.

AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: immunology, oncology, neuroscience, eye care, virology, women’s health, and gastroenterology, in addition to products and services across its Allergan Aesthetics portfolio.  

Our employees are passionate about our work and inspired by the impact we can have on the health of people and communities around the world. If you have a passion for growth, customers and want to work in a collaborative, innovative and matrix fast-paced environment, this may be a role for you!

Reporting to Lead, Patient Engagement, the Patient Engagement Manager (PEM) is responsible for building strategic, long-term relationships with patient associations and other stakeholders, align priorities, and plan activities that impact decision makers. The person in this position works in the field and will cover Canada. Location : Ontario or Quebec.

Responsibilities

• Understands patient engagement, advocacy and centricity in order to provide input within the patient journey to inform corporate & brand strategies and improve the patient experience
• Build strategic, long-term relationships with patient associations to understand patients’ needs and concerns, identify stakeholders and influencers, align mutual priorities and plan activities that impact decision makers
• Collaborate with people living with diseases and patient associations to identify priorities, unmet needs and develop solutions
• Develop and lead a strategic, pro-active patient relations agenda to shape external issues and improve the environment in a positive way
• Develop and implement advocacy strategies and action plans with specific timelines, budgets and stakeholder’s responsibilities
• Develop, coordinate and implement patient-centric initiatives that will support the commercial strategies for a defined therapeutic area
• Provide input/ insights on trends and opportunities during the preparation of patient strategy and brand plans
• Work in collaboration with cross-functional teams to find solutions for patients
• Monitor patient-related activities and report back to brand teams
• Partner with Area and Global on strategic programs that are appropriate to bring to Canada
• Represent AbbVie at relevant meetings; strategic patient association meetings
• Drive innovation at AbbVie by identifying new ways to learn from patients and communicate patient needs to the Brand team
• Serve as an expert in understanding patient associations’ strength, challenges and needs
• Challenge the organization status quo and go beyond conventional boundaries – bring innovative thinking
• Build strong relationships with functional leads in Marketing, Government affairs, Market Access, Public affairs, Medical affairs and other relevant functions
• Ensure all written documentation, code of Practice and ACC reporting obligations are met