Cloud Infrastructure Engineer (Remote LATAM)

What You'll Do

Lead service transition build teams in the implementation of greenfield cloud environments, deployment of management tooling to brownfield environments, and infrastructure migrations to cloud platforms

Perform advanced infrastructure engineering, design, development, configuration, installation, administration, maintenance, and upgrades of infrastructure components within cloud environments

Design and build automated solutions for the deployment, monitoring, and maintenance of cloud-based infrastructures

Use continuous improvement techniques and data-driven analysis to improve delivery timeframes and quality

Troubleshoot and advise on advanced infrastructure problems for client escalations and internal operations

Contribute to the development and productization of custom value-added cloud services that differentiate the company as a thought leader in the industry

Collaborate with customers to develop operational runbooks and define alerting telemetry to meet client business needs

Perform as a trusted adviser to internal and external clients

Assist in the development and training of others

Remain informed of new developments and trends in the Microsoft and Azure ecosystems; make recommendations to management on desirable additions and developments

Maintain up-to-date configuration documentation for client cloud configurations and deployments

The Skills You'll Need

Experienced with a variety of IT technologies, specifically Azure, and ability to apply that expertise to work with a variety of solution configurations

Experienced with migration of workloads from on-premises to cloud infrastructures

Familiar with storage and networking constructs in Azure

Desire to work closely with clients to identify business needs and map those needs to cloud solutions

Ability to quickly learn new technologies and adapt learning into successful implementation

Must have the ability to work within as well as lead in a team-driven environment

Must be able to work within an agile or ITIL framework, change management, and regulated environments

Must be familiar with Azure and Windows HA setups, administration, and troubleshooting

Must be familiar with SQL Always-On deployment and configuration

Must be familiar with Azure SQL PaaS and WebApp services

Must be familiar with on-premise to Azure migrations

Ability to excel in an ever-evolving atmosphere focused on fanatical customer service

Ability to multi-task and prioritize workload under deadlines in a fast-paced environment

Possess strong analytical problem-solving skills in order to build operational environments and troubleshoot client infrastructure issues rapidly

Deliver high standards of customer service for all clients

Understanding of IT and Microsoft Azure security best practices

Ability to understand, map controls, and implement InfoSec and compliance frameworks

Qualifications

7+ years in a technical or service organization, performing hands-on cloud work

A BS degree in computer science, related field, or equivalent on-the-job experience

Previous professional services or external client-facing experience

Advanced knowledge of hyper-scalar cloud technologies, specifically Azure

Experience with Microsoft SQL

Advanced understanding of Azure networking, NSGs, WAFs, VPN gateways, etc.

Track record of practical problem solving, excellent communication, and documentation skills

Experience with scripting and automation (i.e., PowerShell, Azure DevOps, Azure Functions, Ansible, Terraform)

Certifications

Certifications Required:

Microsoft Certified: Azure Administrator Associate (AZ-104)

Microsoft Certified: Azure Solutions Architect Expert (AZ-305)

Microsoft Certified: Security Operations Analyst Associate (SC-200)

Microsoft Certified: Windows Server Hybrid Administrator Associate (AZ-800/AZ-801)