Enterprise Seller Development Manager

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

What Makes This Opportunity Unique

At eBay, we go beyond being a marketplace; we are a community where innovation meets opportunity. As an Enterprise Seller Development Manager, you will help craft the future of our platform through building strong connections with our largest and most strategic sellers. You will have the opportunity to promote growth in the Hard Goods and eBay Refurbished categories and make a real difference for our business and partners.

Position Summary

The Enterprise Seller Development Manager for eBay Hard Goods plays a key role in building positive relationships with enterprise sellers while guiding critical initiatives to improve important metrics such as seller performance, partnerships, GMV, and revenue opportunities. Your responsibility will be to drive the growth of enterprise sellers through consultative partnerships and knowledge sharing, concentrating on our most important relationships. Experience in the electronics industry is a valuable asset that will further improve your candidacy.

Key Responsibilities

Enterprise Seller Partnership:

• Cultivate and maintain positive relationships with enterprise sellers through regular business reviews and strategic consultations, managing some of eBay’s largest and most successful accounts.
• Develop comprehensive strategies to ensure successful platform integration and early growth.
• Analyze seller business data to identify growth opportunities and potential risks.
• Build and implement customized business plans to help enterprise sellers achieve their growth targets.
• Provide advanced platform knowledge and selling strategy consultation, including advertising products.
• Develop and manage daily deals and seller-funded coupon strategies to improve visibility and sales for enterprise sellers.
• Collaborate with cross-functional teams to resolve complex seller issues.
• Assist sellers in navigating policy and platform updates while ensuring adherence.
• Track and analyze seller performance metrics to ensure growth targets are met.

Strategic Business Insight & Leadership:

• Coordinate and complete large-scale seller critical initiatives through cross-collaboration with business unit partnerships.
• Develop guideline sharing programs across the seller community.
• Investigate and assess new policy and platform effects on enterprise sellers.
• Lead initiatives to establish and enforce seller guidelines.
• Measure and report on the efficiency of educational initiatives.

Position Qualifications

• Minimum of 4+ years of experience in e-commerce and account management.
• Excellent influencing and presentation skills.
• Strong project management and organizational skills.
• Advanced knowledge of Google Workspace.
• Strong analytical and critical thinking capabilities.
• Proven ability to build and maintain relationships with enterprise-level clients.
• Extensive knowledge of e-commerce industry trends and standard methodologies.
• Demonstrated leadership skills and ability to work independently.
• Consistent track record of high performance and team ranking.
• Recognized as a strong cross-functional leader and collaborator.
• Executive-level verbal and written communication skills, including the ability to tell a compelling story backed by data.
• High degree of ownership and dedication to achieving results.
• Strong adaptability to shifting priorities and business needs.
• Self-motivated to find opportunities and challenges within the business.
• Analytical approach to planning and decision-making, with ease in managing data, analytics, and modeling. Solid grasp of P&L.
• Organized problem solver who balances attention to detail with efficiency.
• Eagerness to develop deep industry knowledge, interact closely with customers, and a strong desire to contribute to eBay's growth.

Skills You'll Use Every Day

• Customer Focus: Innovates in customer service approaches and anticipates seller needs.
• Critical Thinking: Ability to analyze complex business situations and develop effective solutions.
• Results Driven: Consistently achieves above-average results despite obstacles.
• Communication: Excellent presentation and interpersonal skills.
• Strong Organizational Skills: Demonstrates outstanding organizational capabilities.

Additional Details

The base pay range for this position is expected in the range below:

Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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