Epic Patient Data Application Analyst (Remote)

Discover Vanderbilt University Medical Center:  Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health is committed to an environment where everyone has the chance to thrive and where your uniqueness is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt’s mission is to advance health and wellness through preeminent programs in patient care, education, and research.

Organization:

HealthIT Population Health PG

Job Summary:

This position plays a critical role in supporting the Patient Access and Revenue Cycle teams by leveraging Epic data to ensure patient and financial information is accurate, complete, and optimized for reporting and daily operations. The analyst collaborates closely with front-end teams, Health Information Management (HIM), patient access, billing, and IT partners to understand data capture processes, identify gaps or inconsistencies, and address issues at their source.

As a hands-on analyst, this role is focused on mastering Epic data structures, validating data integrity in reports, and providing actionable insights for operational teams. Responsibilities include writing and troubleshooting SQL queries, reconciling Epic data with downstream datasets, and driving improvements in how Patient Access and Revenue Cycle teams rely on and utilize their data effectively.

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KEY RESPONSIBILITIES

Data Review & Validation

• Review patient, registration, demographic, and encounter data to ensure accuracy and completeness.

• Identify trends or recurring data issues that impact reporting or workflows.

Issue Investigation

• Research data issues reported by Patient Access, Rev Cycle, or reporting teams.

• Trace problems back to source workflows, configurations, or mappings and recommend fixes.

Operational Collaboration

• Partner with registration, HIM, scheduling, and billing teams to understand how data is entered and used.

• Translate operational workflows into reporting logic and data requirements.

Reporting & Query Support

• Help develop, in collaboration with other analytics teams, actionable dashboards and visualizations suitable for executive consumption

• Develop monitoring tools to ensure epic applications are performing as expected

• Write and maintain SQL queries to support operational and revenue cycle reporting.

• Help validate reports by comparing Epic source data to reporting datasets.

Data Flow Awareness

• Understand how Epic data moves into analytic environments (e.g., Clarity or Databricks).

• Assist with basic validation of extracts, transformations, and mappings.

Documentation & Knowledge Sharing

• Document common data definitions, known issues, and reporting logic.

• Help train operational partners on data quality basics and reporting best practices.

TECHNICAL CAPABILITIES

• Epic Data Knowledge: Familiarity with Epic workflows related to registration, demographics, scheduling, and revenue cycle.

• SQL Skills: Ability to write clear, efficient SQL queries for reporting and data validation.

• Data Problem Solving: Comfortable digging into data to understand “why the numbers don’t look right.”

• Attention to Detail: Able to spot inconsistencies in patient and financial data.

• Collaboration & Communication: Explains data findings in plain language to non‑technical teams.

• Version Awareness: Basic understanding of how query or report changes are tracked and managed.

PREFERRED QUALIFICATIONS

• Hands‑on SQL experience required.

• Epic certification in Prelude, Ambulatory, Cadence, Healthy Planet, or MyChart required.

• Experience working with Epic Clarity or Epic reporting structures preferred.

• Interest in learning how data supports Patient Access and Revenue Cycle operations.

• Comfortable balancing multiple requests and supporting operational reporting needs.

• Project Management Experience preferred.

About the Department:

Health IT

HealthIT provides the best health information technology tools that support Vanderbilt University Medical Center’s mission of:

• Delivering distinctively personalized care

• Improving the health care of individuals and communities regionally, nationally and internationally

• Providing transformative learning programs

• Supporting compelling discoveries

Our tools, which form the digital arteries of VUMC, are either developed in-house by our innovative product teams or selected from the most cutting-edge solutions available in today’s ever-changing marketplace. Our 500 colleagues provide ongoing support over each product’s entire lifespan, ensuring that the tools are meeting the evolving needs of the Medical Center’s 24,000 colleagues.

Our solutions are driven by the incredible work and research of our colleagues throughout Vanderbilt and supported through a close partnership with VUMC Information Technology (VUMC IT). The strong collaboration among our teams means that VUMC can respond to clinical and operational issues with agility and innovation. Together, we ensure VUMC remains a leader in its pioneering use of healthcare information technology.

Underscoring our entire department are our core values of accountability, transparency and execution, delivered with a strong Partner Promise.

Our professional administrative functions include critical supporting roles in information technology and informatics, finance, administration, legal and community affairs, human resources, communications and marketing, development, facilities, and many more.

At our growing health system, we support each other and encourage excellence among all who are part of our workforce. High-achieving employees stay at Vanderbilt Health for professional growth, appreciation of benefits, and a sense of community and purpose.

Core Accountabilities:

Organizational Impact: Executes job responsibilities with the understanding of how output would affect and impact other areas related to own job area/team with occasional guidance. Problem Solving/ Complexity of work: Analyzes moderately complex problems using technical experience and judgment. Breadth of Knowledge: Has expanded knowledge gained through experience within a professional area. Team Interaction: Provides informal guidance and support to team members.

Core Capabilities :

Supporting Colleagues:- Develops Self and Others: Invests time, energy, and enthusiasm in developing self/others to help improve performance e and gain knowledge in new areas.- Builds and Maintains Relationships: Maintains regular contact with key colleagues and stakeholders using formal and informal opportunities to expand and strengthen relationships.- Communicates Effectively: Recognizes group interactions and modifies one's own communication style to suit different situations and audiences. Delivering Excellent Services:- Serves Others with Compassion: Seeks to understand current and future needs of relevant stakeholders and customizes services to better address them.- Solves Complex Problems: Approaches problems from different angles; Identifies new possibilities to interpret opportunities and develop concrete solutions.- Offers Meaningful Advice and Support: Provides ongoing support and coaching in a constructive manner to increase employees' effectiveness. Ensuring High Quality: - Performs Excellent Work: Engages regularly in formal and informal dialogue about quality; directly addresses quality issues promptly.- Ensures Continuous Improvement: Applies various learning experiences by looking beyond symptoms to uncover underlying causes of problems and identifies ways to resolve them. - Fulfills Safety and Regulatory Requirements: Understands all aspects of providing a safe environment and performs routine safety checks to prevent safety hazards from occurring. Managing Resources Effectively: - Demonstrates Accountability: Demonstrates a sense of ownership, focusing on and driving critical issues to closure.- Stewards Organizational Resources: Applies understanding of the departmental work to effectively manage resources for a department/area.- Makes Data Driven Decisions: Demonstrates strong understanding of the information or data to identify and elevate opportunities. Fostering Innovation:- Generates New Ideas: Proactively identifies new ideas/opportunities from multiple sources or methods to improve processes beyond conventional approaches.- Applies Technology: Demonstrates an enthusiasm for learning new technologies, tools, and procedures to address short-term challenges.- Adapts to Change: Views difficult situations and/or problems as opportunities for improvement; actively embraces change instead of emphasizing negative elements.

Position Qualifications:

Responsibilities:

Certifications:

Work Experience:

Relevant Work Experience

Experience Level:

2 years

Education:

Bachelor's

Vanderbilt Health is committed to fostering an environment where everyone has the chance to thrive and is committed to the principles of equal opportunity.  EOE/Vets/Disabled.