Senior Sales Engineer

Overview

At Mimecast, we’re not just protecting email anymore - we’re redefining cybersecurity. As a global leader with over 42,000 customers worldwide, we’ve built a connected Human Risk Management platform that tackles the human layer, the largest attack surface in cybersecurity. From email security to insider risk management, security awareness training, and AI-powered threat intelligence, we’re shaping the future of cyber resilience. Are you ready to be part of that future?

We’re expanding our team in Italy and are looking for a Senior Sales Engineer who can bring our full platform story to life for customers and partners. This isn’t just another role - it’s an opportunity to drive innovation, empower clients, and play a key part in solving a problem that the industry is only just catching up to: managing the human layer requires more than just point products. If you’re a passionate, technically skilled professional with a flair for sales and a collaborative spirit, we want to hear from you. Bring your expertise to a fast-growing organisation that thrives on solving complex challenges and celebrating success. Let’s make an impact together!

What You’ll Do

• Technical Pre-Sales Support.
• Providing technical advice and support to sales opportunities and engaging with technical contacts in customer and reseller partner organizations, to ensure the Mimecast service is positioned correctly, understood and any technical objections are overcome.
• This will include product demonstrations, presentations to senior customer contacts and writing formal RFP response documents, as well as the preparation of strategic high-level implementation plans.
• The role will involve closely partnering with sales colleagues.  
• Proof-Of-Concept support. In conjunction with our Service Delivery team, supporting more complex solutions and overseeing the implementation and success of pre-sales proof-of-concepts.
• Some experience in project management and working with technology partners is helpful.

What You’ll Bring

• Experience in a technical and/or sales engineering role, ideally also with enterprise accounts.
• Exceptional communication, presentation, and interpersonal skills, with the ability to command the attention of senior technical audiences
• Familiarity with networking and security technologies and services
• Hands-on technical knowledge across relevant cybersecurity domains (email security, insider risk/DLP, security awareness, endpoint, identity)
• Understanding of spam, viruses and email security and Internet based threats
• Knowledge of email archiving solutions and archiving business drivers
• An understanding of email management and security/archiving solutions such as Forcepoint, Proofpoint, Barracuda, Symantec Enterprise Vault etc
• Experience with the design, management and maintenance of typical collaboration platforms including Microsoft 365
• Experience in consultative selling of complex services
• Experience with SaaS based solutions
• Flexible approach and willingness to learn new skills and disciplines
• Experience of operating in an indirect sales environment is beneficial
• Ideally based in Milan

The OTE for this position is €104,000 - €156,000. This range represents the minimum and maximum new hire compensation for this role. The position may also be eligible for incentive plans and additional benefits, in accordance with company policy and local regulations. Our salary ranges are determined by role, level, and location with individual compensation also dependent on factors such as qualifications, experience, and skills. Final offers will reflect these considerations and may vary accordingly.

#LI-HO1

Belonging at Mimecast

Cybersecurity is a community effort. That’s why we’re committed to building an inclusive, diverse community that celebrates and welcomes everyone – unless they’re a cybercriminal, of course.

We’re proud to be an Equal Opportunity and Affirmative Action Employer, and we’d encourage you to join us whatever your background. We particularly welcome applicants from traditionally underrepresented groups.

We consider everyone equally: your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic won’t affect your application.

Due to certain obligations to our customers, an offer of employment will be subject to your successful completion of applicable background checks, conducted in accordance with local law.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.