Employee Experience Consultant

Involved in managing, planning, producing, and implementing internal communications strategies and tactics for projects, programs, and services related to the VSP Vision employee experience and employment branding. Serves multiple internal audiences and stakeholders in support of a differentiated and engaging workplace.

Develop and drives effective and integrated employee experience strategies, working with partners across multiple business units and the enterprise to support organizational goals and drive employee engagement, enablement, retention, and attraction

Work closely with senior leadership to execute high-priority holistic employee experience and communication programs that meet company and enterprise objectives, including those in the areas of employee engagement, enablement, and workplace toolkit

Serve as internal communications and employee experience subject matter expert, accountable for development, design, and execution of plans, and ensuring that processes and systems align with strategy

Partner with GTS on employee-facing work tool implementation and strategy, including M365 environment, intranet management, and other emerging tools, such as AI

Drive employee-centric communication plans to accelerate adoption

Drive intranet content strategy and audience segmentation, keeping current on best practices and capabilities

Deploy and design employee email campaigns in partnership with senior leadership, HRIS, and enterprise business partners

Lead and/or participate in project meetings

Proactively and openly articulate ideas and concerns with both corporate and project stakeholders, while balancing the objectives of both groups

Identify business opportunities and manages major initiatives via research and analysis of trends and opportunities to understand evolving employee experience expectations and best practices

Serve as a SME to other communication and market managers and demonstrates the department's best practices in all areas of internal communications and employee experience

                                                                                                                         

Manage internal communication projects, including planning, writing, approvals, tracking, reporting status, project budgets, and measurement of tactics

Manage communication channels, processes, and workflows; recommend new and evolving channels based on employee needs. Identify improvements to channels, processes, and workflows

Advise and recommends effective communication approaches that meet the employee audience where they’re at and that are aligned with organizational goals

Write and edits copy for various communication pieces

Job Specifications

Typically has the following skills or abilities:

Bachelor's Degree in Communications, Human Resources or related experience

Six years’ experience in internal communications work, through a variety of mediums and customized content to varied employee audiences

Demonstrated ability to recommend and influence internal communication approaches and messaging based on audience segments

Skill to effectively use a variety of communication mediums and customize content for targeted audiences

Ability to use creative ideas to research, present and recommend employee experience proposals

Ability to problem solve, manage multiple projects simultaneously, plan strategically, and adapt to frequent change

Strong writing, editing, communication, presentation, organization, and planning skills. Ability to write documentation and reports that are clear, complete, and understood by both technical and non-technical audiences

Ability to organize individual responsibilities for multiple tasks, resulting in the timely and accurate completion and delivery tasks

Excellent interpersonal skills to foster cooperation amongst business partners and coordinate internal as well as external resource/workload

Ability to work with individuals from all levels of organization

Proficient in Microsoft Office products, SharePoint, employment branding platforms, and desktop publishing applications

#LI-VISIONCARE

Compensation range for the role is listed below. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions. For more information regarding VSP Vision benefits, please click here. 

Salary Ranges: $63,000.00 - $108,675.00

Unincorporated LA County Residents: Qualified Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, and any other similar laws.

Notice to Candidates: Fraud Alert - Fake Job Opportunity Solicitations Used to Collect Fees/Personal Information. 

We have been made aware that fake job opportunities are being offered by individuals posing as VSP Vision and affiliate recruiters. Click here to learn about our application process and what to watch for regarding false job opportunities. 

As a regular part of doing business, VSP Vision (“VSP”) collects many different types of personal information, including protected health information, about our audiences, including members, doctors, clients, brokers, business partners, and employees.  VSP Vision employees will have access to this sensitive personal information and are subject to follow Information Security and Privacy Policies.